Luggage Porter

As a Luggage Porter at Cambridge House, you will take pride in making every arrival effortless and every departure a fond farewell. Someone who combines a caring and attentive nature, treating each guest and their belongings with the utmost attention. This is an opportunity to become part of a House where heritage meets contemporary spirit, and where the smallest gestures often leave the most lasting impressions.

Key Responsibilities:

• Welcome guests with warmth and genuine care, assisting with luggage from arrival through to departure.

• Escort guests and their belongings to their rooms, offering a thoughtful introduction to the House and its services.

• Handle, label, store and retrieve luggage securely, ensuring every item is accounted for and treated with care.

• Assist with transport arrangements, deliveries and guest requests, working closely with team members across the House.

• Maintain beautifully presented entrance, lobby and luggage storage areas, taking pride in every detail.

• Share local knowledge and helpful recommendations, introducing guests to the character and hidden gems of Mayfair.

• Uphold the highest standards of discretion, safety and service, approaching every interaction with professionalism and kindness.

• A genuine passion for hospitality and a natural instinct for making people feel welcome.

• A friendly, polished manner, with excellent communication skills and a keen eye for detail.

• A reliable, hands-on approach, with the ability to manage luggage safely and remain attentive during busy periods.

• A collaborative spirit and pride in supporting fellow team members to deliver seamless guest experiences.

• Flexibility to work shifts, including weekends and public holidays.

• Right to work in the United Kingdom.

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

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