Luxury Assistant Manager - REEDS Jewelers, Mount Pleasant Towne Centre
Luxury. Innovation. Opportunity.
At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation’s largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail.
Our luxury locations offer an exclusive opportunity to represent some of the world’s most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form — one built on deep product knowledge, personal relationships, and a passion for excellence. You’ll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential.
Mount Pleasant Towne Centre offers a thriving open-air shopping experience in one of Charleston’s most desirable suburbs. Mt. Pleasant features top-rated schools, beautiful neighborhoods, quick access to beaches, and a strong sense of community. This location offers retail professionals the chance to grow their career in a luxury retail market while enjoying a coastal, family-friendly lifestyle.
Overview
We are seeking a results-driven, client-centric Assistant Store Manager to support the Store Manager in leading a high-performing team. This individual will play a pivotal role in shaping the client experience, building a high-performing team, and championing REEDS’ commitment to quality and service.
The Assistant Store Manager serves as an inspiring leader on the sales floor, acting as a mentor and coach while ensuring a seamless client experience and the successful day-to-day operation of the store.
This leader must embody REEDS' core values:
- Integrity – We live ethically and honestly in every moment and interaction.
- Performance Excellence – We pursue success relentlessly and learn from every experience.
- Stewardship – We honor the trust placed in us by our associates, clients, and communities.
- Professionalism – We attract and grow exceptional talent through development and self-leadership.
- Entrepreneurial Spirit – We embrace imagination, creativity, and forward-thinking action.
- Team Orientation – We thrive through collaboration, shared goals, and mutual respect.
- Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun.
Key Responsibilities
Sales Leadership
- Partner with the Store Manager to exceed store sales goals and KPIs through effective leadership and coaching.
- Demonstrate strong sales presence on the floor, fostering deep client relationships and personally contributing to revenue goals.
- Drive business growth by leveraging key product categories and promotional strategies.
- Support the execution of client development initiatives to cultivate both new and loyal REEDS customers.
Client Experience
- Uphold REEDS’ standard of exceptional service at every client touchpoint.
- Coach and inspire team members to create unforgettable, personalized shopping experiences.
- Be a consistent presence on the sales floor to support, troubleshoot, and celebrate team success.
- Use client feedback to improve service strategies and store experiences.
Team Development
- Help attract and retain top-tier talent that reflects the REEDS brand.
- Foster a positive, goal-oriented culture by mentoring team members and providing regular coaching and feedback.
- Champion ongoing development by encouraging participation in company training programs and performance initiatives.
- Partner in managing performance, recognition, and professional growth within the team.
Operational Excellence
- Ensure smooth, efficient daily operations and uphold all company policies and standards.
- Maintain an organized and effective back-of-house that supports store success.
- Identify opportunities for efficiency and process improvements across all operational functions.
- Support loss prevention, inventory control, and compliance efforts.
Requirements
Required Qualifications
- Minimum 3 years of experience in retail, preferably within luxury, specialty, or jewelry retail.
- Proven track record of driving sales results while delivering exceptional customer experiences.
- Strong leadership presence with the ability to inspire, guide, and develop a team.
- Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms.
- Availability to work a flexible schedule including evenings, weekends, and holidays.
- High School Diploma/Equivalent
- Must be legally eligible to work in the U.S.
- Must be able to sit or stand for extended periods as required
Preferred Qualifications
- Previous coursework or certification from the Gemological Institute of America (GIA).
- Passion for jewelry, watches, and gemology.
Benefits
Our sales team earns an hourly base pay rate and monthly commission.
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
As published by workable
First name, Last name, Email, Phone, Address, Education, Experience, Summary, Resume, Cover letter
- What date are you available to start working?
- What mall location or city do you prefer? written answer
- Have you ever been employed by REEDS, Melart, Mills or Dreifus Jewelers? yes / no
- If yes, where and when? (If no, type "n/a") written answer
- Describe any specialized training, skills and experience that you believe would be helpful working at REEDS Jewelers. (include computer, software, jewelry repair and appraisal) written answer
- Are you legally eligible for employment in the U.S.? (Proof of eligibility will be required.) yes / no
- Have you ever been discharged from any employment? yes / no
- If yes, please explain. written answer
- We are an Equal Opportunity Employer, committed to reflect the diversity of the communities where we conduct business. Qualified persons are considered for positions without regard to race, color, religion, sex, marital or veteran status, or the presence of a non-job related medical condition or disability. At any time during my employment or after a conditional offer of employment and where permitted by applicable federal and/or state law, I agree to submit to a medical examination to determine my abilities to perform essential functions of the job and tests for use of illegal drugs or drugs used illegally. I authorize the examining physician to disclose to the company or its representative the results of such examinations. I understand and agree that my refusal to cooperate and submit to such tests for drugs will constitute grounds for immediate termination of my employment or revocation of any job offer. REEDS Jewelers intends to treat applicants and employees in a fair and consistent manner and desires to develop a very regarding and productive relationship with each employee. However, the Company recognizes that employment between employee and employer is a mutual at-will relationship either party is free to terminate, with or without cause. I understand that if I am employed, such employment is for no definite period of time and can be terminated by REEDS at any time and for any reason. REEDS Jewelers also reserves the right to change wages, benefits and conditions at any time or as allowed by applicable federal and/or state law if more restrictive. I understand that this is an application for employment and that no employment offer or contract is being made at this time. I certify that all of the foregoing statements on this application for employment and made in conjunction with this application are true and correct to the best of my knowledge and belief. I understand that misrepresentation or omission of facts called for in this application is cause for the rejection of my application, revocation of any conditional job offer, or termination of my employment as applicable. I understand that any offer of employment is contingent upon satisfactory completion of drug screening and background checks. I have read and understand the above. yes / no