Porsche Greenville

We are a private, family-owned Luxury Automotive Dealership and are committed to delivering a first-class customer experience both online and in-store. We’re a high-volume location with strong community ties and a modern digital-first approach to automotive retail.

We value teamwork, customer satisfaction, and professional growth. This is a great opportunity for someone looking to build a career in the automotive industry while earning competitive pay plus performance incentives.

Porsche Greenville is part of the RBM Automotive Group and is located in Greenville, South Carolina, on Laurens Rd.

Compensation & Benefits

• Competitive commission based pay with bonus opportunities
• Health, health savings account, dental, vision insurance, auxiliary benefits available for full time employees
• Holidays and paid time off
• Get paid weekly by direct deposit
• 401(k) with company match available
• Employee pricing on vehicles and service

Service Advisor

We are seeking an experienced Service Advisor to join our team. If you excel at building client relationships and take pride in delivering exceptional experiences, we offer a professional home that values your expertise.

Key Responsibilities:

• Actively listen to our clients and their needs, interpret body language and tone in order to exceed expectations, solve problems, and de-escalate issues.
• Effectively communicate with service customers. Ask questions and test drive client cars in order to provide technicians with essential information. Accurately record maintenance and/or repairs needed. Set realistic expectations and keep clients updated with timely progress reports.
• Complete accurate walk-arounds to record condition of client’s vehicle upon arrival to the dealership.
• Advise customers on the care of their cars; show value in Mercedes-Benz recommended maintenance plan. Present the need for additional work when necessary and explain the details, including the additional cost and time consideration.
• Handle telephone inquiries regarding work in process, appointments, and general questions. Return phone, email, and text messages promptly.
• Greet clients when they return to pick-up their vehicle from service. Review work performed; explain charges and coverage. Ensure customer satisfaction after-the-sale by responding to any issues in a timely manner and taking appropriate action.
• Process extended warranty claims and tire/wheel warranty claims and other administrative duties.
• Proactively communicate potential issues with customers, management and other departments in order to provide the best possible customer experience.
• Abide by company policy, departmental best practices and procedure, and perform other duties as assigned.

All associates should abide by company policy and departmental best practices and procedures and perform other duties as assigned.