Luxury Jewellery Manager
Jack Friedman Luxury Jewellery Manager
Are You a Seasoned Sales Leader Looking for a Role That Matches Your Calibre?
At Jack Friedman, we believe that true luxury is not just about the product, it is about the experience. We are looking for a sophisticated, polished, and experienced Store Manager who understands the art of building genuine relationships, delivering an unparalleled customer experience, and leading a team to do the same.
If you are someone who takes pride in your professionalism, values quality over quantity, and is looking for a long-term home where your leadership is truly appreciated, we would love to meet you.
What You Will Do
- Lead, coach, and inspire a team of sales consultants to deliver memorable, personalised experiences for our discerning clientele
- Build and nurture long-lasting relationships with customers during life's most meaningful moments, while guiding your team to do the same
- Drive store performance, leveraging your sales expertise to meet and exceed targets in a rewarding, commission-driven environment
- Share your passion and knowledge of luxury jewellery, mentoring your team through considered purchases and client engagement
- Oversee day-to-day store operations, including stock management, merchandising, and staff scheduling
- Uphold the elegance and prestige of the Jack Friedman brand in everything you and your team do
- Collaborate with a professional, supportive team, fostering a culture where every contribution is valued
Requirements
- A minimum of 4 years of sales experience, ideally in a luxury or high-end retail environment, with prior experience in a supervisory or management role
- A naturally warm, confident, and professional manner, with proven leadership ability
- Someone who thrives in a performance-driven environment and takes pride in their own results as well as their team's
- A genuine passion for people and the ability to connect with, and lead, a diverse, discerning clientele and team
- Emotional intelligence, patience, and the ability to truly listen to customers' and staff needs
- Strong organisational and problem-solving skills, with the ability to manage competing priorities
- Availability to work retail hours including weekends
- Based in Johannesburg with reliable access to transportation
- Valid work permit and clear criminal record
Advantageous
- Previous jewellery sales and management experience with strong product knowledge
- Ability to speak European, Mediterranean or Eastern European languages
Benefits
We recognise that experienced leaders bring immense value, and we reward that accordingly:
- Competitive basic salary with uncapped incentives and performance bonuses
- Generous employee discounts on our luxury collections
- Comprehensive medical aid
- Accredited training through the Jewellery Council of South Africa
- A stable, prestigious environment where your career can truly flourish
- The privilege of representing a brand associated with Miss South Africa and The Bachelor South Africa