Luxury Timepiece Sales Specialist - OMEGA - SouthPark Mall
OMEGA
At REEDS Jewelers, we bring timeless values together with the innovation and energy of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, excellence, and elevated experiences — offering fine jewelry and timepieces from the most prestigious brands in the world. We are family-owned and proudly committed to people, progress, and performance. As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutiques with OMEGA.
Renowned for its pioneering spirit, OMEGA stands as one of the world’s most iconic luxury watch brands. With a history rooted in precision, innovation, and exploration, OMEGA has been the official timekeeper of the Olympic Games, a trusted partner for NASA’s lunar missions, and a favored choice for watch collectors worldwide. Every OMEGA timepiece reflects a legacy of excellence, combining Swiss craftsmanship with cutting-edge technology and timeless design. The OMEGA brand’s pursuit of precision and mastery aligns seamlessly with REEDS’ own commitment to excellence.
Charlotte is a major financial and business center with a thriving luxury retail market. SouthPark Mall and Northlake Mall are key shopping destinations, consistently attracting customers who value outstanding service and well-known brands. The dedicated TAG Heuer and Omega Boutiques at SouthPark offer specialized luxury experiences for timepiece collectors and enthusiasts. Charlotte’s fast-growing economy, vibrant neighborhoods, and strong professional community make it an excellent city for luxury retail careers and long-term growth.
This boutique is exclusively operated by REEDS Jewelers, offering a curated selection of fashionable diamond jewelry and OMEGA timepieces. This is an opportunity to represent one of the world’s most iconic luxury watchmakers. We’re looking for an energetic and driven Timepiece Sales Specialist to join our team, deliver an exceptional client experience, and represent the excellence of the OMEGA and REEDS brands.
This is more than a sales role — it’s a chance to build client relationships, share your passion for luxury timepieces, and grow your career in an elevated retail environment.
What You’ll Do
Sales & Business Support
- Deliver on personal and store sales goals, KPIs, and profitability
- Serve as a brand ambassador and product expert on the sales floor
- Maintain expert knowledge of product features, brand heritage, and timepiece technology
- Support merchandising, inventory management, and promotional execution
Client Experience & Community Engagement
- Create a client-first culture centered on luxury service and personalized experiences
- Manage an appointment-driven selling model and cultivate long-term client relationships
- Participate in personalized client outreach and clienteling efforts
- Assist with in-store events that drive traffic, elevate brand presence, and strengthen client loyalty
- Collaborate with corporate teams on marketing and community engagement
Team Development & Leadership
- Partner with leadership to support a high-performing team culture
- Provide peer support, share product knowledge, and foster team collaboration
- Participate in ongoing training for selling skills and client service excellence
Operations & Store Standards
- Ensure accurate inventory management, POS system usage, and shrink control
- Maintain boutique visual standards, presentation, and organization
- Execute store operations efficiently and professionally
Our Values
We lead through REEDS’ core principles:
- Integrity – Do what’s right, always
- Performance Excellence – Drive results and growth
- Stewardship – Build trust at every turn
- Professionalism – Lead with confidence and consistency
- Entrepreneurial Spirit – Think boldly, act decisively
- Team Orientation – Support, uplift, and collaborate
- Passion – Love what you do and share it with others
Requirements
Required Qualifications
- 3+ years of experience in luxury retail, timepieces, or jewelry
- Proven ability to exceed sales goals while building brand loyalty
- Strong selling, communication, and relationship-building skills
- Proficient in POS systems, Microsoft Office, and digital communication tools
- Availability to work a flexible schedule including evenings, weekends, and holidays
- High School Diploma or equivalent
- Ability to stand long durations of time and carry up to 30 lbs.
- Legal authorization to work in the U.S.
Preferred Qualifications
- Experience with premium timepiece brands
- GIA coursework or certifications
- Deep passion for horology and creating elevated, memorable client experiences
Benefits
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
As published by workable
First name, Last name, Email, Phone, Address, Photo, Education, Experience, Summary, Resume, Cover letter
- Have you ever been employed by REEDS, Melart, Mills or Dreifus Jewelers? yes / no
- If yes, where and when? (If no, type "n/a") written answer
- What date are you available to start working?
- What mall location or city do you prefer? written answer
- Are you willing to relocate? yes / no
- What type of employment are you seeking? choose any
- Describe any specialized training, skills and experience that would help you succeed in this role at REEDS Jewelers. written answer
- Please provide 2 professional references (no friends or relatives), with name, address, phone number, occupation and relationship. written answer
- Are you legally eligible for employment in the U.S.? (Proof of eligibility will be required.) yes / no
- Have you ever been discharged from any employment? yes / no
- If yes, please explain. (If no, type "n/a") written answer
- We are an Equal Opportunity Employer, committed to reflect the diversity of the communities where we conduct business. Qualified persons are considered for positions without regard to race, color, religion, sex, marital or veteran status, or the presence of a non-job related medical condition or disability. At any time during my employment or after a conditional offer of employment and where permitted by applicable federal and/or state law, I agree to submit to a medical examination to determine my abilities to perform essential functions of the job and tests for use of illegal drugs or drugs used illegally. I authorize the examining physician to disclose to the company or its representative the results of such examinations. I understand and agree that my refusal to cooperate and submit to such tests for drugs will constitute grounds for immediate termination of my employment or revocation of any job offer. REEDS Jewelers intends to treat applicants and employees in a fair and consistent manner and desires to develop a very regarding and productive relationship with each employee. However, the Company recognizes that employment between employee and employer is a mutual at-will relationship either party is free to terminate, with or without cause. I understand that if I am employed, such employment is for no definite period of time and can be terminated by REEDS at any time and for any reason. REEDS Jewelers also reserves the right to change wages, benefits and conditions at any time or as allowed by applicable federal and/or state law if more restrictive. I understand that this is an application for employment and that no employment offer or contract is being made at this time. I certify that all of the foregoing statements on this application for employment and made in conjunction with this application are true and correct to the best of my knowledge and belief. I understand that misrepresentation or omission of facts called for in this application is cause for the rejection of my application, revocation of any conditional job offer, or termination of my employment as applicable. I understand that any offer of employment is contingent upon satisfactory completion of drug screening and background checks. I have read and understand the above. yes / no