LVN, RN, or Experienced CMA - Pediatric Primary Care Clinic

Qualifications:

• Medical Assistant Certification, License in Vocational Nursing, License in Registered Nursing

• If MA, in lieu of certification, Two (2)+ years working as a non certified medical assistant with relevant job duties

• Active BLS CPR Certification required

• One (1)+ years of back office clinical experience preferred

Key Responsibilities:

• Prepare exam rooms and assist in patient flow to ensure efficient visit schedules

• Obtain and document vital signs, patient histories, chief complaints, and screenings in the EHR

• Administer medications, injections, immunizations, and treatments as ordered by providers

• Assist or perform minor in-office procedures and specimen collection such as, bandage/splint/sling application, venipunctures, heel/finger pokes, caths, neb/albuterol txs, ear lavage, etc.

• Administer and document IM, SQ, ID, NS, PO, PR, Eye, Ear, Topical meds as ordered by providers

• Administer and document immunizations in EHR and Immtrac registry maintenance

• Monitor and report changes in patient condition to providers or supervising staff

• Ensure proper labeling, handling, and documentation of laboratory and diagnostic tests

• Provide patient instruction regarding medications, procedures, follow-up care, and health maintenance

• Ensure patients feel informed, comfortable, and supported throughout their visit

• Support chronic disease management and patient education initiatives

• Maintain accurate, timely documentation in the electronic health record (EHR)

• Manage clinical inventory, restock supplies, and ensure proper equipment sterilization and safety

• Conduct and accurately document telephone triage, including patient guidance, prescription refill requests, message-taking, and call routing utilizing Clear Triage Barton Schmitt protocols

• Perform and document follow-up phone calls and progress checks as ordered by the provider

• Process & document forms (e.g. school forms, letters, sports physicals, imm records)

• Maintain lab equipment (quality controls, quality assurance standards, cleaning)

• Stocking and organizing of all clinical areas (lab, patient exam rooms, vaccine area, med cabinet, supply closet)

• Adhere to infection control, HIPAA, and OSHA standards

• Participate in quality improvement, compliance, and continuing education initiatives

• Performs other duties as necessary or in the best interest of the organization

Key Competencies:

• Clinical knowledge: medical procedures, terminology, and protocols

• Patient-centered care: compassion, respect, and responsive service to all patients and their families

• Teamwork

• Attention to detail

• Strong written and verbal communication skills

• Adaptability

• Technical Proficiency: EHR, Microsoft, all clinical lab tools

• Confidentiality & Compliance

• Strong organizational skills