MA

The Medical Assistant is responsible for assisting the Providers in support of the medical care of patients. Day-to-day activities will vary from triage, taking medical histories, and performing point-of-care and phlebotomy testing to other clerical and clinical duties.

Job Duties and Responsibilities:
• Performs general and medical assisting duties according to state guidelines.
• Records and signs all pertinent information in the patient's chart
• Triage all patients according to Patient Plus standards.
• Instruct patients in the collection of samples and tests.
• Collects, accurately labels, and forwards specimens for laboratory analysis.
• Prepares patients and assists Providers with examination, treatments, and procedures.
• Prepares and administers medications and injections after verifying correct dosage (Use the six
rights of medication).
• Observes, records, and reports the patient's condition and reaction to drugs and treatments to
Providers.
• Prepares examination rooms; sterilizes instruments for tests per established procedures.
• Thoroughly cleans equipment and examination rooms per policy.
• Demonstrates thorough knowledge of infection control procedures; strictly adheres to policies
and procedures; washes hands before and after each patient contact.
• Instructs and arranges for patient testing and admissions.
• Responds to and refers appropriate incoming telephone calls to Providers.
• Instruct the patient regarding medication and treatment instructions before discharge.
• Posts tests and examination results to charts.
• Explains and distributes patient education material (if applicable).
• Answers patients' questions.
• Escorts patients to the appropriate area in the clinic when necessary.
Patient Records and Recall:
• Notify and record patients of test results, as directed by Provider.
• Notifies patient of the next follow-up visit required.

Occupational Health:
• Perform drug screen collections based on DOT guidelines.
• Accurately perform other services, including, but not limited to, DOT and non-DOT physicals in
compliance with current guidelines and Breath Alcohol Testing.
• Follow documentation procedures and complete required documentation related to each patient
visit.
• Accurately use the EMR system for Occupational Medicine/Workers' Compensation patients.
• Execute follow-up calls promptly.
• Maintain continual compliance with all regulating agencies.
• Assist with on-site testing as needed.
Other:
• Stocks exam rooms, rotates merchandise, stocks new supplies in exam rooms, assists the front desk
when not involved with patient care or back-office maintenance, and maintains an adequate inventory
of drugs and medical supplies.
• Notifies Clinic Manager/Supervisor if supplies need to be ordered.
• Ensure all equipment is calibrated per appropriate regulations.
• Participates in continuing education and other appropriate experiences to maintain and enhance
professional competence.
• Maintains patient confidentiality 100% of the time; demonstrates complete discretion when
discussing patient information.
• Maintains established office policies and procedures and follows OSHA and CLIA guidelines (CLIA:
Clinical Laboratory Improvement Amendments.
• Maintains an organized and clean work area.
• Must be flexible and committed to being a team player.
• Perform other duties as assigned.