Machine Learning Associate Advisor - HIH - Evernorth

INTRODUCTION TO EVERNORTH:

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group’s existing presence in India.

About Evernorth Health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

Position Overview:

As a Machine Learning Associate Advisor, you will leverage your expertise in PySpark and MLlib to design and optimize scalable machine learning workflows on Databricks. You will also be responsible for building and maintaining scalable cloud infrastructure on AWS. You’ll work closely with data scientists and product teams to build robust AI/ML pipelines that support advanced analytics and generative AI applications.

Responsibilities

• Lead and mentor a team of MLOps and AI/ML Engineers, setting technical direction and engineering standards for building, deploying, and operating machine learning systems at scale.

• Apply advanced ML techniques including supervised, unsupervised, and deep learning using PySpark, MLlib, and PyTorch.

• Design and leverage AWS services such as EKS, EC2, SageMaker, Lambda, and S3.

• Automate cloud resource provisioning and configuration using Terraform and Infrastructure as Code (IaC) best practices.

• Collaborate with cross-functional teams to translate business requirements into scalable ML solutions.

• Integrate Generative AI models (e.g., GPT, Claude) for tasks such as summarization, text generation, and conversational AI.

• Develop APIs for model serving using FastAPI, supporting synchronous, asynchronous, and streaming inference.

• Utilize AWS services (S3, Lambda, SageMaker, EC2) for model deployment and orchestration.

• Implement CI/CD pipelines for ML models using GitHub Actions or Jenkins.

Required Experience

• 8+ years of relevant experience

• Strong Experience with Python

• Strong proficiency in terraform / cloud formation technologies

• Proficiency in container orchestration (EKS/Kubernetes).

• Solid understanding of CI/CD practices and DevOps tooling.

• Familiarity deploying Deep learning / ML solutions

• Solid understanding of cloud-based ML deployment (AWS preferred).

• API development experience with FastAPI

Desired Experience

• Javascript / React UI/UX Experience

Required Education

• Bachelors or Masters (Preferred) in statistics, computer science or equivalent field

Location & Hours of Work:

Hyderabad and Hybrid (2:30 PM IST to 11:30 PM IST)

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services