MAIL DESPATCH WORKER
Job Summary
We are seeking a Dispatch Rider to collect, sort, and deliver documents and to ensure timely forwarding of edemption monies to banks.
Responsibilities
- Collect documents from clients' offices accurately and efficiently to support operational workflows
- Sort documents systematically to ensure proper delivery and processing
- Deliver sorted documents to banks and law firms punctually to meet client and regulatory deadlines
- Execute options and completions as part of daily operational tasks to support legal processes
- Forward redemption monies to banks before 10am daily to ensure timely financial transactions
- Plan daily schedules and coordinate a team of riders to optimize delivery routes and team performance
- Manage and lead the team of riders to maintain high service standards and operational efficiency
- Adapt quickly to dynamic work situations by multitasking and making fast, effective decisions under pressure
- Take ownership of assigned work to ensure accountability and quality outcomes
Required competencies and certifications
- Own a personal bike to perform delivery duties
- Demonstrate relevant experience managing a team to lead operational staff effectively
Preferred competencies and qualifications
- Experience in the legal industry, specifically conveyancing, to better understand document handling requirements