Mail Room Specialist II
Summary
Processes and distributes physical and digital mail, payments, and documents for a healthcare/medical records management company using postal services, document systems, and banking tools.
Job Summary
This position is primarily responsible for downloading, printing, and preparing documents to be either uploaded into EMSafe delivered via the US Postal Service. This position will provide backup support for all Mailroom functions.
Major Responsibilities/Activities
- Print items queued for printing
- Prepare printed documents for mail out based on the document requirements
- Print and mail out documents requested by clients or patients
- Download correspondence and payments from banking lockboxes
- Upload correspondence and payment documents into EMSafe
- Print and mail out documents requested by clients or patients
- Perform electronic transfer of funds to client bank accounts using bank scanners and iStream
- Respond to emails received via the Mailroom’s email inbox following the EMS|MC company guidelines
- Conduct all job tasks, duties, and interactions with professionalism, respect, a positive attitude, and in accordance with company compliance policies and applicable government regulations
Additional Responsibilities/Activities
- Perform the duties of a Mailroom Specialist I as needed
- Assist in training of new hires and cross training throughout the team
- Create and/or update job aids and sops
- Testing of EMS|MC proprietary functionality as needed
- Perform other necessary tasks as assigned by the Shared Services
- Flexibility to work extended hours to support the business as required