Mail Services Concierge

Mailroom & Concierge Services Associate

Company: The Millennium Group (TMG)

Position Summary

The Millennium Group is seeking a reliable, customer-focused Mailroom & Concierge Services Associate to support daily mailroom operations, shipping and receiving, concierge services, and general office support in a professional corporate environment.

Key Responsibilities

· Receive, sort, process, and distribute incoming mail, packages, and courier deliveries.

· Prepare outgoing mail and shipments, including packaging, labeling, and tracking.

· Process accountable mail using tracking systems and obtain delivery signatures.

· Maintain accurate mailroom records, logs, and inventory of shipping supplies.

· Provide professional concierge services to employees, visitors, and vendors.

· Assist with visitor coordination, food deliveries, and general client requests.

· Support loading dock operations, including receiving, staging, and moving shipments.

· Operate manual or electric pallet jacks when properly trained and authorized.

· Properly pack and ship fragile items, including glass bottles.

· Assist with corporate event setups, breakdowns, and meeting room arrangements.

· Coordinate daily mail drop-offs at the post office.

· Provide backup coverage and perform other duties as assigned.

Qualifications

· High school diploma or GED required.

· Mailroom related experience.

· Manual or electric pallet jack experience preferred.

· Knowledge of dangerous goods shipping procedures preferred.

· Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).

· Strong communication, organizational, and customer service skills.

· Ability to handle confidential and sensitive information professionally.

· Ability to lift up to 50 lbs.

· Ability to multitask and work effectively in a fast-paced environment.

Ideal Candidate

A dependable, detail-oriented team player who demonstrates professionalism, flexibility, and a commitment to delivering excellent customer service while supporting mailroom, concierge, and office operations.