Mail Services Coordinator

About JLL

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, or technology, or you are looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL is a firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate to innovate with the changing real estate industry, create lasting professional connections through sharing different perspectives, and you can join us at JLL!

Role Purpose

The Mail & Supplies Specialist reports to the Office Services Coordinator and is responsible for effectively and efficiently running the mail room by managing the overall mail and courier activity within the building.

What this job involves

• Manage incoming and outgoing mail and courier services.
• Coordinate mail handling across buildings and effectively liaise with the team.
• Receive, direct, and relay mail-related correspondence (telephone, fax, scans).
• Suggest ways to make mail processes and records more effective and efficient.
• Present necessary data to manager about activity in the mail room.
• Monitor and maintain mail consumables stock according to agreed par-stock levels.
• Provide reception coverage and assistance if required and be familiar with basic receptionist roles and responsibilities.
• Maintain frequent contact with key business partners and stay up-to-date with their departmental mail requirements.
• Prepare for and attend weekly catch-up meetings with Office Services Coordinator and Facilities Manager.
• Participate in bi-weekly team meetings.
• Be familiar with and adhere to Office Services internal procedures.
• Handle and update allocated daily trouble ticket requests at least twice a day when still pending.
• Assist in training receptionist floats.
• Support the wider JLL on-site team.
• As a front-line employee, act as an ambassador of the Integrated Facilities Management program.
• Ensure accurate and detailed handover is planned and passed on for tasks for which you are responsible if absent from the business.
• Perform all other tasks and duties as required.

Sound like you? To apply you need to be / have:

• Experience in the hospitality industry or strong customer service experience.
• Excellent verbal and written communication skills.
• Proficient with the use of Microsoft Office tools.
• Problem-solving skills.
• Good organizational skills.
• Strong customer focus.
• Fluency in English and local language.

What you can expect from us

An entrepreneurial, inclusive culture where we succeed together across the desk and around the globe. Like-minded people work naturally together to achieve great things.

Our total rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits, and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

Additional information

Location: On-site – Dubai, ARE

Job Tags: GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you are pursuing.

Privacy and equal opportunity

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavor to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, including the online application and/or overall selection process, please request an accommodation through the appropriate channels.