Mainframe support

Mainframe support

Mainframe Production Support

Band - B2 & B3

Location- Pune

Yrs of exp - 5+yrs

Hands on experience with COBOL, JCL, VSAM, File-aid, GDG. DB2

Extensive experience in a batch mainframe environment.

Experience working in a mainframe TSO ISPF environment.

Experience with mainframe scheduling software, like OPC.

Experience using Endeavor change management software.

Handson experience with Easytrieve.

ITIL/ITSM Tools, Incidents, Change Management, Problem Investigation

Proven technical skills necessary to learn the mainframe batch quickly environment and assume the role and independently support assigned application.

Basic knowledge on Confluence, Unix, OPC scheduling tool, SQL, NDM (connect direct) file transfer protocol, GFT/FTP

͏

Areas of responsibility

Gathering of requirements-Participate in gathering requirements for specific modules and ensure clear, structured documentation. Work across multiple business processes to capture linkages, dependencies, and required changes.

͏

Solution Design-Facilitate creation of application solution designs for a specific module under the guidance of the Project Manager, ensuring alignment with business requirements and technical standards.

͏

Coding and Configuration-"Review the developed codes, resolve technical queries of the team for the assigned module and create consistent replication patterns, to ensure that the developed code aligns with the project standards.Collaborate with project managers through all phases of software development life cycle."

͏

Perform root-cause analysis to identify and troubleshoot recurring technical issues. Modify software codes to resolve errors, adapt to new hardware and software, enhance performance, and upgrade interfaces."

Implementation-"Collaborate with technical teams to validate configurations, facilitate integration of new applications, and address dependencies during deployment. Prepare user training documents and related frameworks to ensure smooth adoption new applications and minimize transition risks."