Maintenance & Facilities Coordinator - Helpdesk
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Maintenance Coordinator
Central London | £35,000 + Benefits
A leading maintenance and facilities management company is looking for a Maintenance Coordinator to join its established Central London team.
The business has a long-standing reputation for delivering high-quality maintenance services to prestigious, high-end and prime Central London clients. This is a great opportunity to join a company known for its professional environment, strong team culture and excellent office atmosphere.
Key Responsibilities- Coordinate reactive maintenance and helpdesk requests
- Schedule engineers and specialist subcontractors
- Allocate and monitor maintenance jobs from start to completion
- Liaise with clients, engineers, contractors and site teams
- Chase outstanding works and provide regular updates
- Manage the maintenance/helpdesk inbox
- Update CAFM systems and maintain accurate records
- Maintain asset registers and compliance information
- Arrange planned service and maintenance visits
- Assist with weekly engineer scheduling
- Raise purchase orders and invoices
- Maintain WIP spreadsheets and contract records
- Provide administrative support to Contracts Managers and the Maintenance team
- Experience in maintenance, facilities management, property or building services
- Previous experience in a Maintenance Coordinator, Facilities Coordinator, Helpdesk Coordinator, Service Coordinator or similar role
- Strong organisational and administration skills
- Confident communicating with clients, engineers and subcontractors
- Good IT and systems knowledge
- Experience using CAFM systems would be advantageous
- £35,000 salary
- 25 days holiday + bank holidays
- Life assurance
- People’s Pension – 5% employee / 3% employer
- Discretionary bonus
- Professional development
- Health support
- Excellent office environment
A great opportunity to join a prestigious Central London maintenance and facilities business with an excellent reputation and long-term career prospects.