Maintenance Assistant
Summary
Performs routine repairs, preventive maintenance, and safety checks on residential properties to keep units functional and habitable for clients in supportive housing programs.
Job Title: Maintenance Assistant
Reports to: Director of Housing and Leasing
JOB SUMMARY
The Maintenance Assistant is responsible for maintaining and repairing the physical condition and safety of
properties designated for permanent supportive housing (PSH) and other housing programs. The Maintenance
Assistant will collaborate with other team members to perform general maintenance tasks, repairs, lawn care and
other assigned duties to ensure the safety and functionality of our client’s physical environment. The ideal
candidate will have a strong attention to detail, possess excellent problem-solving skills, strong communication
skills with people from all backgrounds, and demonstrate a proactive and efficient approach to maintenance tasks.
RESPONSIBILITIES
· Help identify and address maintenance needs, such as leaks, malfunctioning systems, or other safety hazards.
· Perform routine maintenance on plumbing, electrical, HVAC, and appliances.
· Repair or replace broken fixtures, doors, windows, and other physical components of the unit.
· Assist with the planning and execution of preventive maintenance programs, ensuring that all maintenance tasks
are performed in a timely manner.
· Clean and/or replace filters, check water heaters, and test heating, cooling, and ventilation systems to ensure
they are operational.
· Collaborate with the Director of Housing and Leasing as well as other team members to prioritize and complete
work orders to ensure efficient use of resources.
· Address any health and safety hazards, such as mold, lead, or pest infestations.
· Prepare vacant units for new clients to ensure they are clean, safe, and move-in ready. This includes but is not
limited to moving furniture, painting, patching, sanitizing, repairing or replacing items, and inspecting systems for
full functionality.
· Communicate with clients respectfully about upcoming repairs, maintenance schedules, service interruptions,
and provide clear instructions on the proper use of appliances and systems.
· Demonstrate respect for client privacy and work in a manner that minimizes disruptions.
· Maintain accurate and detailed records of maintenance and repairs, including time, materials used, and any
issues found during maintenance.
· Respond to after-hours emergency calls on an as needed basis.
· Maintain the exterior grounds, including mowing lawns, trimming hedges, edging, and applying weed control
and pest management treatments.
· Adhere to all safety protocols and guidelines while performing maintenance tasks, ensuring a safe working
environment for all staff and visitors.
· Assist in maintaining a clean and organized maintenance office and storage areas.
· Performs other related duties as required.