Maintenance Director

Department: Maintenance

Reports To: Executive Director

Status: Exempt

Job Summary

Under the general direction and supervision of the Administrator, the Maintenance Director will be responsible for the planning, organization and supervision of the physical plant, Maintenance staff, Housekeeping staff, and Security staff in accordance with corporate policy and procedures as well as governing local and state agencies.

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

• Diagnose and repair problems in such areas as HVAC, electrical, lighting, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features and waste management systems.
• Establish and maintain a preventive maintenance schedule and sufficient maintenance supplies.
• Replace burned out light bulbs, paying particular attention to exit lights, overhead lights, and room call lights.
• Complete assigned service requests and repairs consistent with company operating and equipment/supply standards and in a safe and timely manner.
• Perform turn-key work as required to ensure vacant apartment homes are rent ready in a timely manner. 1`2
• Maintain customer service standards. Respond to resident requests and work with residents to minimize/resolve problems and complaints. Follow-through to ensure issue is resolved.
• Prepare and manage scheduling for Maintenance, and Housekeeping staff.
• Ensure that all assigned work is completed utilizing checklists, preventive maintenance schedule, and regular staff meetings.
• Apply all applicable HallKeen Assisted Living Communities’ Policies and Procedures such as, but not limited to, company operating and safety standards. Promote safe work practices among on-site staff.
• Ensure compliance with all federal, state and local laws, specifically Fair Housing regulations, building codes and environmental laws and regulations.
• Assist with organizing and prioritizing service requests, general maintenance, and preventive maintenance tasks.
• Execute fire safety, disaster, elopement drills and policies and maintain records in compliance with current regulations and standards.
• May supervise the work of other associates including outside contractors.
• Will be required to participate in the Manager on Duty rotation at the community to ensure management presence on weekends, and respond to on call emergencies.
• May perform other duties as assigned.