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Maintenance Engineer (Access Control & Security Systems) | Up to $5000

Summary

Maintain and troubleshoot access control and security systems for government and enterprise clients, including LenelS2 OnGuard, Genetec, and Axis/Milestone video systems.

This role is ideal for candidates who enjoy troubleshooting complex systems, solving technical challenges, and working in fast-paced environments supporting government and enterprise clients.

Key Responsibilities

System Maintenance & Troubleshooting

  • Serve as the first and second-level technical escalation point for maintenance-related issues.

  • Perform on-site troubleshooting, diagnosis, and resolution of hardware, software, and network-related faults.

  • Conduct root cause analysis (RCA) and implement corrective actions to prevent recurring issues.

  • Replace faulty hardware, perform firmware upgrades, software patching, and system optimization.

  • Coordinate with vendors for advanced technical support, bug fixes, and system updates.

Security Systems Support

  • Configure, maintain, and optimize access control and video management systems.

  • Support controller configurations, card readers, credential management, biometric authentication, and access permissions.

  • Troubleshoot integrations between security subsystems and enterprise platforms.

  • Ensure systems remain secure, stable, and operational in mission-critical environments.

Preventive Maintenance & Documentation

  • Execute preventive maintenance schedules and routine system health checks.

  • Recommend upgrade strategies and lifecycle management plans.

  • Prepare detailed service reports and maintain accurate technical documentation.

  • Update system design documentation whenever hardware or software changes are implemented.

Preferred Technical Experience

Experience with one or more of the following platforms:

  • LenelS2 OnGuard

  • HID / Mercury-based Access Control Systems

  • Genetec

  • Suprema

  • ZKTeco

  • Axis Communications

  • Milestone Video Management Systems (VMS)

Requirements:

  • Diploma / Nitec in IT, Computer Engineering, Electrical/Electronics Engineering, or related field.

  • Technical certifications in CCTV and Access Control systems are highly recommended.

  • 4 – 5 years of hands-on experience

  • Strong understanding of:

    • Network connection

    • SQL databases, Windows Server, virtualized environments

    • Door hardware (maglocks, strikes, sensors, interlocks)

    • Identity and access management principles

    • Video Management Software

  • Exceptional analytical and problem-solving skills, with the ability to diagnose both software and hardware issues.

  • Able to perform standby or after-hours support upon fault call activated on rotation basis

📩Apply Now

Send your resume (MSWord format) to:

📱 WhatsApp / Telegram: 8509 0409

Please include your availability, notice period and expected salary in your application.

Only shortlisted candidates will be notified.

Annie Hoang(R25158747)

CREW by HRnet |HRnet Ventures Pte Ltd

EA24C2435

See also