Maintenance Engineer (FT)

As the hotel Maintenance Engineer, you will be responsible for maintaining the property, including food/beverage facilities, physical building structure, mechanical systems, electrical systems, and HVAC systems. The Maintenance Engineer is a self-motivated, proactive employee who understands the necessity of diligent care and upkeep. You are time-efficient and see each task as an opportunity to amaze guests with your exceptional customer service skills. The Maintenance Engineer is enthusiastic and helpful, while sustaining a professional, responsible demeanor in regards to all conduct and behavior.

Responsibilities of the Ideal Candidate:

• Conduct routine walk-throughs and visually asses the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all related systems, and any equipment.
• Regularly check and complete all routine maintenance on public spaces, meeting rooms, ballrooms, hotel rooms, back of house spaces, and grounds.
• Use excellent customer service and communication skills in any and all interactions with guests, including porterage and guest requests.
• Follow Energy Management, Water Conservation, and Preventive Maintenance programs and conduct special trailing for other operating departments on the safe and efficient use of equipment and energy throughout the property.
• Communicate with the Engineer Manager on a regular basis, including the specific and overall condition of buildings, related systems, and equipment offering prudent, cost-effective proposals for maintenance.
• Use all company equipment, vehicles, and property with respect and care, understanding the need for safety and professionalism.
• Maintain a flexible schedule to include weekends and holidays.
• Properly handle and account for keys, understanding the need for responsibility and privacy.
• Sustain the safety of the property though risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures.

• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

Work Hours

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling includes holidays, nights, and weekends depending on hotel events and functions.

Experience and Education:

• 1 year of hospitality or maintenance related experience.
• Should be able to speak, read, write, and understand the primary language(s) used in the workplace to facilitate a productive communication process.
• Thorough knowledge of OSHA and be able to work effectively in a team with minimal direct supervision.

• Flexible and long hours sometimes required
• Must be able to lift and/or carry up to 50 pounds
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
• Ability to stand and walk for extended periods of time
• Ability to bend and twist, push and pull, stoop, and kneel