Maintenance Engineer

The Maya

The place to stay. The place to work.

At The Maya, we believe treating people well is what we do best. We are looking for a dependable, hands-on Maintenance Engineer to join our Engineering team and help maintain a safe, comfortable, and welcoming environment for our guests and associates.

The Maintenance Engineer is responsible for performing general maintenance, preventative maintenance, and repairs throughout the hotel to ensure that all facilities, equipment, and systems meet The Maya’s standards for quality, functionality, appearance, and safety.

Key Responsibilities

• Perform scheduled preventative maintenance on hotel equipment, guest rooms, public areas, and other hotel facilities.
• Respond to and complete maintenance work orders submitted by hotel departments in a timely and efficient manner.
• Respond promptly to engineering service calls and address maintenance issues with professionalism and urgency.
• Inspect equipment, systems, and facilities to ensure they are operating properly and safely.
• Perform general repairs and maintenance, including basic painting, drywall repairs, plumbing, HVAC, and other building maintenance tasks as needed.
• Identify potential maintenance concerns and report issues requiring additional attention or specialized repairs.
• Assist with special projects and other assignments as directed by the Director of Engineering.
• Maintain a clean, organized, and safe work environment while following established safety procedures.
• Respond to guest questions and requests with a friendly, positive, and professional attitude.
• Address guest complaints and compliments courteously, taking ownership of concerns and involving the appropriate team members when necessary.
• Communicate effectively with associates across all departments to support smooth hotel operations.
• Follow hotel policies, procedures, and brand standards while protecting hotel property and equipment.
• Perform other duties as assigned.