Maintenance Manager

JOB SCOPE AND PURPOSE:
Maintenance Managers are responsible for all property maintenance. Lead and direct all service team members through the guidance of the Property Manager. Maintain safety protocol for all service team members. Maintaining all occupied and vacant apartment homes. Coordinate on- call scheduling. Communicate effectively with the Property Manager on daily needs and applicable projects.
1. Safety and Handling Hazardous Materials:
• Notify the Property Manager of any changes in use of cleaning chemicals in order to be in compliance with all codes and Safety Data Sheets.
• Any chemicals in use, or not in use must be properly labeled and properly stored.
• Wear proper PPE (Personal Protective Equipment) at all times while performing job duties including but not limited to; back support, eye protection, gloves, and proper attire including proper footwear.
• Wear proper identification (Francis Name Tag) at all times.
• Must complete all assigned Francis Property Management training.
• Complete and maintain HVAC, Plumbing, and CPO Certifications (as required by a supervisor).
• Report any possible risks on the property including but not limited to; lights out, trip hazards, exposed wires, and any pool chemical imbalances.
• Use proper lock out tag out procedures.
2. Primary Responsibilities:
• Supervise the completion of daily service requests.
• Supervise and ensure completion of the make-ready process of vacant apartments for occupancy per the make-ready checklist. Communicate any extraordinary needs of the vacant apartment home with the Property Manager.
• Ensure and supervise with the completion of preventative maintenance program quarterly. Utilize the preventative maintenance checklist.
• Ensure the golf carts are in compliance with all safety measures including the upkeep of the aesthetics of the golf cart, and the security of supplies in the golf cart used to complete daily tasks. IE: do not leave any parts, supplies, or tools on the golf cart when not in use.
• Ensure and supervise the general upkeep of the maintenance shop and any maintenance storage areas. Ensure all parts, supplies, and tools are properly stored at the end of the business day.
• Maintain accurate logs while performing job duties including but not limited to; water intrusion log, freon log, exterior light replacement log and pool chemical logs.
• Coordinate on-call duties amongst applicable service team members.
• Responsible for the ordering any parts, supplies, and tools needed to complete daily activities.
• Communicate with the Property Manager any inventory parts or needs that exceed the applicable budget.
• Communicate with the Property Manager any assigned tasks that are unable to be completed for any reason.
• Complete any duties assigned per the Property Manager with any other applicable projects.
• Please keep in mind this position is a “team player” position and all team members are to be responsible for the general upkeep and cleanliness of the community. IE assisting with waste pick-up.

Francis Property Management emphasizes the importance of maintaining a positive attitude and delivering exceptional customer service in all professional interactions. As a representative of Francis Property Management, your positive attitude and demeanor play a significant role in shaping the customer experience and perception.