Maintenance Supervisor | Altaire at Jackson Park

SRM is seeking a motivated, hands-on Maintenance Supervisor to oversee the maintenance operations of a 207-unit multifamily affordable community. You’ll lead and develop the maintenance team, ensure timely completion of service requests, preventative maintenance, and unit turns, and maintain the property’s systems and equipment. This role ensures compliance, operational efficiency, and a safe, high-quality living environment for all residents. This position is Monday through Friday, 9:00 a.m. to 6:00 p.m.

Job Duties & Responsibilities

Leadership & Team Oversight

• Supervise and coach on-site maintenance staff, prioritize and assign daily work orders, and monitor performance.
• Provide training, mentorship, and guidance to ensure team members follow policies, procedures, and safety standards.
• Conduct regular team meetings and coordinate with the Property Management team.

Maintenance Operations

• Oversee and perform all maintenance activities, including service requests, unit turns, common areas, and preventative maintenance.
• Inspect and maintain building systems (HVAC, plumbing, electrical, etc.) to ensure safe and efficient operation.
• Manage on-call responsibilities for emergency service requests.
• Maintain records of repairs, warranties, inspections, and maintenance logs.

Safety & Compliance

• Enforce OSHA and SRM safety standards and maintain a safe workplace.
• Ensure team compliance with drug- and alcohol-free policies.
• Escalate unresolved safety or compliance issues to the Regional Maintenance Supervisor.

Resident Service & Communication

• Respond promptly and courteously to resident service requests.
• Communicate professionally with residents, keeping them informed of service progress.
• Ensure all work within occupied units follows SRM procedures.

Administrative & Reporting

• Assist the Property Manager with maintenance budgets and expense monitoring.
• Track work orders, inventory, and supplies for efficient operations.
• Provide updates and escalate unresolved issues to the Regional Maintenance Supervisor.