Maintenance Supervisor

Position Summary

The Maintenance Supervisor is responsible for overseeing the overall physical condition, maintenance, and appearance of the apartment community. This position provides leadership and direction to the maintenance team while ensuring service requests, preventive maintenance, apartment turns, inspections, and property repairs are completed safely, efficiently, and in accordance with company standards.

The Maintenance Supervisor works closely with the Community Manager to maintain a well-operated community, provide excellent service to residents, manage maintenance expenses and inventory, and ensure compliance with applicable safety requirements, company policies, and Fair Housing laws.

Essential Duties and Responsibilities

• Lead, train, supervise, and support maintenance team members.
• Maintain the community, buildings, grounds, amenities, equipment, and apartment homes in accordance with company standards.
• Schedule, prioritize, assign, and monitor service requests, preventive maintenance, apartment turns, inspections, and other maintenance activities.
• Respond to maintenance emergencies and coordinate appropriate corrective action.
• Participate in the community's rotating on-call schedule as required.
• Communicate regularly with the Community Manager regarding maintenance priorities, apartment readiness, service requests, property conditions, staffing, and other operational matters.
• Conduct routine inspections of buildings, grounds, common areas, plumbing, electrical fixtures, appliances, mechanical equipment, and other property components.
• Inspect common areas daily and address maintenance, cleanliness, safety, or appearance concerns promptly.
• Monitor make-ready apartments to ensure work is completed accurately, timely, and according to company standards.
• Follow up on completed resident service requests as appropriate to ensure satisfactory resolution.
• Maintain accurate inventory and accountability for maintenance tools, equipment, parts, materials, and supplies.
• Safeguard company-owned tools and equipment and maintain applicable equipment, parts, materials, and supplies.
• Follow company purchasing and Purchase Order procedures and maintain applicable equipment and serial-number records.
• Monitor vendor work performed at the community and ensure vendors comply with applicable company procedures and community requirements.
• Maintain trash and waste areas in accordance with community standards.
• Conduct regular safety meetings and reinforce established workplace safety procedures with maintenance personnel.
• Follow applicable OSHA requirements, safety procedures, company policies, and manufacturer instructions when performing or supervising maintenance activities.
• Maintain appropriate maintenance records, inspection documentation, inventory records, and other required community documentation.
• Perform other job-related duties as assigned.