Maintenance Team Member - Makati, Manila

JOB DESCRIPTION

JOB TITLE:


Maintenance Team Member

DEPARTMENT:

Maintenance

RESPONSIBLE TO:

Maintenance Head

RESPONSIBLE FOR:
Property Maintenance & Troubleshooting

As a Maintenance Team Member, you'll play a key role in ensuring the smooth operation of our facilities, equipment, and systems. In this role, you will encompass a range of responsibilities, from conducting routine maintenance tasks to troubleshooting and repairing equipment. You'll play a crucial part in maintaining a safe, efficient, and comfortable environment for our employees and guests.

It’s also your responsibility to support Mad Monkey in achieving its Vision and Mission:

• Vision: Mad Monkey – The World’s Best Hostel
• Mission: To connect the world through adventure and experience.

Furthermore, you will be instrumental in building a strong foundation of character development within the organization by embodying Mad Monkey core values: Curiosity, Positivity, Courage, Sincerity, Family Spirit, and Diversity, Inclusion, and Sustainability. Your commitment to these values will contribute to creating a positive and inclusive work culture that promotes growth, innovation, and success.

KEY RESPONSIBILITIES:

• Inspect facilities regularly to identify maintenance needs and address issues promptly.
• Perform predictive, preventive, and corrective maintenance tasks to ensure the proper functioning of equipment and systems.
• Conduct basic repairs and maintenance on various building systems, including HVAC, plumbing, and electrical.
• Monitor inventory levels of materials and equipment necessary for maintenance tasks.
• Assist in the coordination of maintenance projects, such as renovations or equipment installations.
• Ensure compliance with quality standards, health, and safety regulations in all maintenance activities.
• Handle customer complaints effectively and provide timely responses to address concerns.
• Attend all scheduled training and development sessions to enhance skills and knowledge.
• Follow established procedures and apply lessons learned during training to maintenance tasks and projects.

Health and Safety

• Proactively support the company's health and safety program.
• Ensure all team members understand their health and safety responsibilities as outlined in the company's Health and Safety Policy, and monitor compliance with its procedures.
• Be aware of and comply with safe working practices as laid down in the Health and Safety Policy applicable to your workplace. This includes awareness of any specific hazards.
• Report any building, plant, or equipment defects according to hostel procedures.
• Ensure immediate reporting of any accidents involving team members, customers, or visitors according to established procedures. Promote awareness of these procedures across the division.
• Attend mandatory fire and relevant health and safety training.
• Be fully conversant with and abide by all fire and health and safety rules. Ensure effective management of these aspects across the operation.
• Maintain thorough familiarity with all risk assessments for your departments, COSHH regulations, and fire/bomb procedures.
• Ensure your team stays up-to-date and proactively manages their responsibilities in these areas.

SKILLS AND QUALIFICATIONS:

• General maintenance experience, hospitality preferred
• Technical training or certification in maintenance is a plus
• Knowledge of basic mechanical, electrical, and plumbing systems
• Knowledge of basic repair techniques and tools
• Familiarity with predictive and preventive maintenance practices
• Understanding of quality standards and health and safety regulations
• Proficient in performing maintenance tasks
• Attention to detail and ability to prioritize tasks effectively
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Ability to lift heavy objects as needed.
• Flexibility to work on a shifting schedule, weekends, and holidays as required.