Maintenance Technician

A Maintenance Technician is more than just a repair expert; they are the unsung heroes of the hospitality industry. They ensure that every property operates smoothly, every guest experience is seamless, and every small detail—whether it’s a leaky faucet, a flickering light, or a temperamental air conditioner—is taken care of before it becomes a problem.

They are problem-solvers, troubleshooters, and skilled craftsmen, responsible for maintaining the structural integrity and aesthetic appeal of hotels, resorts, and vacation rentals. Whether they’re fine-tuning an HVAC system or patching up drywall, they take pride in their work, knowing that their attention to detail shapes the guest experience.

• Complete maintenance tasks and projects, traveling between multiple worksites each day.
• Create a welcoming environment for our guests and owners by ensuring our homes are well maintained general repairs, preventative maintenance & inspections.
• Respond to guest issues (assigned work order) regarding maintenance, as needed including but not limited to:
• • Appliance troubleshooting
  • Cable/Wifi troubleshooting
  • Basic HVAC repair
  • Light plumbing
  • Basic electrical knowledge.
  • Paint, clean, and troubleshoot repairs inside homes.
  • Drywall, and basic carpentry skills.
• Establish and maintain open, collaborative relationships with team members and management team.
• • Correspond on a regular basis with your local management team and team members.
  • Be available and willing to assist your colleagues and management team when necessary.
  • Provide cross-coverage with housekeeping department when necessary to ensure urgent issues are addressed.
• Assist in ground maintenance and upkeep.
• Collect and remove trash and debris.
• On-call service for after hour's emergencies, rotating with another team member.
• Ensure follow through on assigned maintenance tasks using in-house assignment system and respond to time-sensitive maintenance needs.
• Coordinate with third-party service providers.
• Evaluate the condition of the vacant units.
• Attend all mandatory individual and team meetings.
• Highly organized.
• Reliable, ability to meet deadlines, and a team player.
• The ability to follow-up and follow through with assigned tasks.
• Self-motivated and customer service oriented.
• Ability to see projects through to completion.
• A keen eye for details.
• Great with customers.
• Collect and remove trash and debris.
• Ability to regularly lift over 20 lbs.
• Applicants must have reliable transportation.
• Applicants must be willing and able to work overtime for emergency calls which may include weekends, holidays and after hours.
• Applicants must have a valid driver’s license and insurance.
• All applicants will be required to a background screening
• Other responsibilities as assigned - because every day looks different.