Maintenance Technician (Enoch Mgijima) - 6 Months Contract
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Job Purpose: The Maintenance Technician is responsible for the installation, maintenance, and replacement of metering equipment, while providing technical support to customers on meter-related queries. The role ensures accurate meter functionality, reliable data communication, and high levels of customer satisfaction. Key Responsibilities: Install, replace, and maintain electricity/water meters. Replace and configure SIM cards in metering devices to ensure proper communication. Diagnose and resolve meter faults and communication issues. Conduct site visits for inspections, repairs, and maintenance. Respond to customer queries regarding meter performance, readings, and functionality. Ensure compliance with safety standards and company procedures. Record all maintenance activities, replacements, and customer interactions accurately. Assist with meter readings and verification when required. Escalate complex technical issues to senior technicians or management. Maintain tools, equipment, and company assets in good condition. Competencies: Strong problem-solving and troubleshooting skills. Good communication and customer service abilities. Attention to detail and accuracy. Ability to work independently and collaboratively. Basic computer literacy (reporting and logging work). Effective time management and ability to meet deadlines. Education Experience Grade 12 / Matric. Technical qualification (Electrical / Engineering / similar) advantageous. Basic knowledge of metering systems and telecommunications (SIM cards, signal issues). Valid driver’s license. Ability to work in the field and travel to various sites.