Maintenance Technician I

The Maintenance Technician I is responsible for assisting with the operation and ongoing maintenance of the physical structure and grounds of the Ronald McDonald House Philadelphia properties as assigned. This position will maintain and repair equipment, perform preventative maintenance checks and troubleshoot issues. The Maintenance Mechanic is also responsible for handling guest requests and other work orders while exhibiting a high level of customer service.

The ability to perform preventative maintenance and basic repairs in carpentry, painting, electrical, plumbing, and HVAC is required. This position is required to report to both of our House locations as assigned: Chestnut Street (University City) and Front Street & Erie Avenue (St. Christopher's Hospital campus).

Essential Duties:

• Maintain the interior and exterior of physical structure, and grounds of RMHC Philly property in like-new condition
• Perform carpentry, painting, plumbing, electrical, and HVAC repairs as necessary and within ability
• Complete varying maintenance requests related to guest rooms, offices and public area spaces in a timely manner, including but not limited to:
  • Changing out light bulbs
  • Flooring repairs
  • Touch up paint
  • Minor furniture repair
  • Tub caulking
  • Tile repair
  • Ice machines
  • Refrigerators
  • Commercial & residential kitchen and laundry equipment
  • HVAC
• Immediate response to equipment breakdowns or other building issues to minimize downtime
• Follow all established safety procedures and regulations including proper use of personal protective equipment
• Contribute to maintaining an organized and clean shop
• Remain attentive and courteous in interactions with the guests, managers and all other employees
• All other duties as assigned

Qualifications:

• High School diploma or equivalent
• Minimum three (3) years of experience in the hotel, housing, healthcare facility or general building maintenance environment required
• Must be able to work a flexible schedule, including weekends and holidays

Competencies:

• Knowledge of machines, computers, tools and other equipment, including HVAC, electrical and plumbing
• Excellent time management and organizational skills with attention to detail
• Effective communication, interpersonal and customer service skills
• Ability to understand and follow directions, guidelines and work objectives as set forth by the supervisor
• Ability to understand the hazards and precautionary procedures involved in working around commercial cleaning agents and various types of machinery
• Proven troubleshooting and problem-solving skills
• Ability to listen, understand and interpret the issues raised by guests and co-workers
• Maintain a professional and friendly demeanor
• Compliance with standards and regulations to encourage safe and efficient operations
• Work well independently and as a team player
• Computer proficiency including Microsoft Outlook

Physical Abilities:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

• Heavy Work - Exerting up to 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• Ability to stand during entire shift
• Ability to reach overhead, utilize both hands, to bend over and to stoop and kneel
• Ability to operate various types of maintenance equipment and tools
• Must be capable of climbing and descending stairs during their shift
• Must be willing and able to transport oneself between our two locations using personal vehicle or alternative as needed