Major Incident & Escalation Manager

Milton Keynes (2-3 days per week on-site) £350-£450 per day Outside IR35 We're looking for an experienced Major Incident & Escalation Manager to join a busy Service Operations team, taking ownership of critical incidents, high-priority service escalations and supplier performance issues across a complex IT environment. The role acts as a central point of coordination between business stakeholders, technical teams and third-party suppliers to ensure service issues are driven through to resolutio…