Major Incident Manager

RESPONSIBILITIES: Kforce has a client that is seeking a Major Incident Manager in Shelton, CT. Key Tasks: * Execute Major Incident Response: Execute escalation procedures and ensure timely action is taken on all reported incidents; Prioritize incidents based on urgency and business impact, coordinating resources and directing efforts towards swift resolution * Monitor and track incident progress: Utilize incident management tools to track the status of all open incidents, ensuring resolution wi…