Major Incident Manager

About The Role We’re looking for an experienced Major Incident Manager to join the Qantas & Jetstar Account. In this role, you’ll lead the end-to-end Incident Management lifecycle. You’ll take charge during major incidents, coordinate technical teams and stakeholders, keep communication clear and consistent, and make sure everyone stays focused on getting services back up and running. You’ll work closely with teams across Problem Management, Change Management, Service Management, technical reso…