Managed Services Manager

Keep clients happy. Keep service standards high. Lead a team that delivers. As we grow, we’re looking for a hands-on, customer-focused Managed Services Manager to lead the day-to-day delivery of IT support services across our client base. This is a pivotal role within our managed services business, responsible for keeping ticket flow moving, SLA performance on track, client communication sharp, and our technical team operating at a high standard. If you thrive in a fast-paced MSP environment, k…