Managed Services Operations Manager

Envecon Group is a global leader in enterprise software solutions. We are looking for an Operations / DevOps Manager to manage cloud operations, DevOps processes, infrastructure reliability, enterprise application support, deployment governance, monitoring, security operations, backup, disaster recovery, and operational governance.

Key Responsibilities:

- Team Management & Resource Coordination - Lead DevOps, Cloud Infrastructure, Database, Application Support, Security, and Platform Operations teams. Allocate resources, define ownership, manage workloads, ensure backup resources, and drive team capability development.

- Cloud & Enterprise Platform Operations: Manage cloud-hosted enterprise applications, containerized platforms, and ERP environments. Ensure environment readiness for deployments, upgrades, patches, releases, and customer operations.

- IFS Cloud Operations: Manage IFS Cloud (or similar ERP) environments, including provisioning, upgrades, patching, monitoring, and support. Coordinate with application, infrastructure, DevOps, and Oracle Database teams to ensure stable and secure operations.

- DevOps, Deployment & Release Governance: Oversee CI/CD, deployment planning, release coordination, change management, rollback planning, and deployment automation across all environments.

- Cloud Infrastructure Management: Manage cloud infrastructure, Linux servers, networking, storage, monitoring, backups, security, and customer environment provisioning while ensuring availability and performance.

- Database Operations: Coordinate Oracle, MySQL, and SQL Server database operations, including monitoring, backup, recovery, performance tuning, capacity planning, and governance.

- SOC, Security Operations & Compliance: Coordinate SOC activities, security monitoring, SIEM, vulnerability management, incident response, privileged access, and compliance with ISO 27001, SOC 2, and customer security requirements.

- Monitoring, Incident Management & Disaster Recovery: Drive infrastructure and application monitoring, incident management, RCA, backup validation, disaster recovery planning, recovery testing, and business continuity readiness.

- Performance & Capacity Management: Monitor infrastructure, databases, applications, containers, APIs, and cloud resources to optimize performance, availability, and capacity.

- Operational Governance & Documentation: Maintain SOPs, runbooks, deployment checklists, SLAs, operational documentation, environment inventory, and governance processes while driving automation, standardization, and continuous improvement.