Managed Services Security Manager

Educational qualifications

Work experience

· At least 4 years in a leadership capacity within an MSSP or SOC environment.

· Hands-on experience with:

· Experience overseeing deployment, configuration, and operational management of enterprise security tools.

· Proven experience managing major security incidents and guiding incident response efforts.

· Experience leading and mentoring technical teams.

· Strong background in client-facing advisory, presenting security findings, and stakeholder management.

· Experience applying security frameworks such as NIST, MITRE ATT&CK, ISO 27001.

The ideal candidate will:

· Lead, mentor, and develop a high-performing team of Managed Services Security Engineers.

· Oversee successful deployment, configuration, and ongoing management of the core security stack:

· Act as the primary technical advisor for key clients, conducting strategic reviews and presenting recommendations.

· Command and control major security incidents and guide the team’s response efforts.

· Drive enhancement of Managed Services offerings through automation, process optimization, and service innovation.

· Develop and enforce security strategies, governance, policies, and procedures.

· Build strong, trusted relationships with clients.

· Lead multiple diverse teams across client engagements.

· Support strategic growth initiatives and new service offerings.

Educational qualifications

Work experience

· At least 4 years in a leadership capacity within an MSSP or SOC environment.

· Hands-on experience with:

· Experience overseeing deployment, configuration, and operational management of enterprise security tools.

· Proven experience managing major security incidents and guiding incident response efforts.

· Experience leading and mentoring technical teams.

· Strong background in client-facing advisory, presenting security findings, and stakeholder management.

· Experience applying security frameworks such as NIST, MITRE ATT&CK, ISO 27001.

The ideal candidate will:

· Lead, mentor, and develop a high-performing team of Managed Services Security Engineers.

· Oversee successful deployment, configuration, and ongoing management of the core security stack:

· Act as the primary technical advisor for key clients, conducting strategic reviews and presenting recommendations.

· Command and control major security incidents and guide the team’s response efforts.

· Drive enhancement of Managed Services offerings through automation, process optimization, and service innovation.

· Develop and enforce security strategies, governance, policies, and procedures.

· Build strong, trusted relationships with clients.

· Lead multiple diverse teams across client engagements.

· Support strategic growth initiatives and new service offerings.

Mandatory Certification Required:

Technical Skills Required:

Deep hands-on expertise with:

Strong capability in:

Understanding of industry security frameworks:

· Ability to act as a technical authority for advanced security technologies across multiple clients.

Behavioral / team skills

· Strong team leadership and mentoring skills.

· Ability to manage and coordinate multiple diverse teams across different clients.

· Exceptional communication and presentation abilities for both technical and non-technical audiences.

· Strong client engagement and relationship-building skills.

· Ability to handle major security incidents with calm, control, and structured execution.

· Strategic mindset with the ability to drive service improvements and innovation.

· Ability to work in fast-paced, dynamic Managed Services environments.