Management Analyst (Program Analyst)

This position is located in the Veterans Service Center (VSC) in the Montgomery VBA Regional Office. The Management Analyst is primarily responsible for performing analytical studies on various programs and operations within the VSC to determine their effectiveness and efficiency. The incumbent participates in program and systems development and is responsible for coordinating changes and improvements of new standards and systems among program heads.

Typical duties include, but are not limited to: Provides qualitative and quantitative assessments of a wide range of Division operations. Strategic planning and assisting in the implementation of revised organizational structures, and designing and conducting studies. Recommends solutions on inter-team issues and matters with external factors. Communicate relevant information to resolve issue and develop solutions. Recommend solutions to management concern in or observable conditions. Prepares, for the VSCM's review and signature, assorted memorandums, letters, service center bulletins and other written communication incorporating analysis, trend and findings Liaison between the VSCM and supervisors, VSCM and Director's Office, VSCM and VA Central Office Business lines and VSCM and other stakeholders Develop strategies with contingency plans to implement the organization's goals. Tracks Division progress and trends with respect to goals and facilitates work or program reviews in order to improve division results. Promotion Potential: There is no promotion potential. The full performance level of this position is GS-11. Work Schedule: Monday - Friday 8:00 am - 4:30 pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Management Analyst (Program Analyst) GS-11: 38487A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Bargaining Unit: No

As a condition of employment for accepting this position, you will be serving in a position in Schedule Policy/Career of the excepted service. You will obtain competitive status after two years of service in this position, if applicable. Your employment in this position will be at-will. Merit Systems Protection Board (MSPB) appeals of adverse actions concerning performance, discipline, and other matters arising under 5 U.S.C. Chapters 23, 43, and 75 will not be available to an individual serving in this position. Prohibitions on prohibited personnel practices will be enforced by the Office of General Counsel and not the Office of Special Counsel. As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or trial period during which we will evaluate your fitness & whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.