Management Analyst

This position is in the Winston-Salem VA Regional Office (VARO). The incumbent is assigned to the Veterans Service Center (VSC) and reports to the Veteran's Service Center Manager (VSCM) and to the Assistant Veteran's Service Center Managers (AVSCM). The primary purpose of this position is to provide objectively based information for making decisions on the administrative aspects of organizational operations and management.

MAJOR DUTIES: The incumbent serves as a management analyst in the Office of the Veterans Service Center Manager. Specific duties and responsibilities are as follows: Serves as a liaison and coordinates and facilitates initiatives requiring inter-team cooperation and action. Regularly apprises the VSCM of initiative status and recommends intervention when appropriate Tracks Division progress with respect to goals and facilitates work or program reviews to improve Division results. Recommends solutions on inter-team issues and matters with external factors. Provides support to divisional management on significant issues that include but are not limited to; policies, Division goals and objectives, internal controls, and the preparation of priority reports to the Director, VA Central Office, and Office of Field Operations. Prepares for the VSCM's review and signature, assorted memorandums, letters, Service Center bulletins and other written communications. Assists in the performance, evaluation, and preparation of various strategic oversight and analysis reviews to determine the level of quality and management factors of all program areas. Coordinates implementation of new or revised procedures involving two or more program areas and complete any related required reports. Maintains various administrative controls to keep the VSCM completely informed in all applicable areas of responsibility. Reviews all new directives from all sources and advises the VSCM regarding the impact on Division programs and how to implement the new requirements. Reviews existing circulars, directives, and other publications to assure that they comply with applicable Division, Regional Office, VBA and VA policies and procedures. Examines and analyzes office productivity data and briefs the VSCM on progress made in achieving performance goals, areas needing special attention, and suggested alternative remedial actions. Prepares workload estimates and manpower utilization requirements. Studies internal and external audit findings, Tableau data and other management reports. Notes out-of-line situations and bring them and potential corrective actions to the VSCM's attention. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The full performance level of this position is GS - 12. Work Schedule: Monday - Friday 8:00 am - 4:30 pm Compressed/Flexible: Not available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD# GS-11: 40322A, GS-12: 40321A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Bargaining Unit: No

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.