Management and Program Analyst (Workforce Management)

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Seattle Field Office, Mission Support Division, Location Negotiable After Selection - You must choose one of the below locations. This is NOT a remote working position. Blaine, Washington Seattle, Washington Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Joining Customs & Border Protection will allow you to use your expertise to provide management advice regarding the improvement and assessment of core processes and the implementation of programs and policies related to Workforce Management. This position starts at a salary of $83,935.00 (GS-11, Step 1) to $130,786.00 (GS-12, Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by performing a wide range of administrative and analytical duties required to develop and implement administrative programs, policies, conduct special studies, and provide technical assistance. In this position, you will strengthen the Department's ability to perform homeland security functions by developing policies, conducting special studies, and providing technical assistance. Typical work assignments include: Advising senior leadership on approaches to improve workforce management processes, program services, and operational efficiency within the Field Office. Participating in the evaluation, redesign, and coordination of organizational structures and workflows to address changing mission and operational requirements. Recommending performance measures and tracking progress toward organizational goals to support leadership decision-making and process improvement. Analyzing workforce data, including staffing levels, attrition trends, projected losses, and recruitment needs, to inform staffing strategies and resource planning. Administering employee recognition, appraisal, workers' compensation, collective bargaining, and performance management program activities while coordinating with stakeholders to resolve personnel-related matters in accordance with established requirements. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This position is not covered under the bargaining unit.