Management Associate

We are seeking a highly motivated and adaptable Management Associate to support the company’s trading, operations, sales and business development activities. The successful candidate must possess strong communication skills, be comfortable handling multiple responsibilities and be willing to work according to changing operational requirements.

Key Responsibilities

* Assist management in overseeing day-to-day business and trading operations.

* Coordinate between sales, purchasing, suppliers, customers, logistics and administrative teams.

* Support management in developing and implementing business growth strategies.

* Identify new customers, suppliers, products and potential business opportunities.

* Conduct market research and competitor analysis.

* Assist with product sourcing and supplier negotiations.

* Prepare quotations, purchase orders, sales reports and management reports.

* Monitor customer orders from confirmation through delivery and completion.

* Follow up with suppliers regarding pricing, stock availability, shipment and delivery schedules.

* Handle customer enquiries, complaints and urgent operational matters.

* Build and maintain good relationships with customers, suppliers and business partners.

* Assist management with pricing, cost analysis and profitability monitoring.

* Monitor inventory movement and coordinate with warehouse and logistics personnel.

* Assist in resolving delivery, stock and supplier-related issues.

* Participate in customer and supplier meetings when required.

* Support business development activities including prospecting and customer acquisition.

* Perform cold calling and follow up with potential customers when required.

* Assist with preparation of weekly and monthly operational and performance reports.

* Monitor sales and operational KPIs and report issues to management.

* Assist management in implementing new procedures and improving operational efficiency.

* Handle multiple assignments and priorities according to changing business requirements.

* Undertake other management, operational and business-development duties assigned by management.

Working Requirements

* Must be willing to work on rotational shifts, which may change on a weekly basis.

* Must be flexible to work weekends and public holidays when rostered.

* Working schedules may vary according to business and operational requirements.

* Must be comfortable working across different functions rather than performing only desk-based administrative duties.

* Must be willing to attend customer, supplier, warehouse or operational locations when required.

* Must be able to respond effectively to time-sensitive operational and customer matters.

* Must be comfortable working in a fast-paced and performance-driven trading environment.

Candidate Requirements

* Excellent verbal and written communication skills are essential.

* Strong interpersonal, presentation and negotiation skills.

* Good analytical and problem-solving abilities.

* Strong organisational and time-management skills.

* Able to communicate confidently with customers, suppliers and different levels of management.

* Able to work independently with minimal supervision.

* Able to multitask and manage competing priorities.

* Commercially minded with an interest in trading, sales and business operations.

* Proficient in Microsoft Office, email communication, spreadsheets and report preparation.

* Previous exposure to trading, wholesale, distribution, import/export, logistics, operations or business development will be an advantage.

* Must be adaptable and willing to learn different areas of the business.

Ideal Candidate

The ideal candidate is a strong communicator, highly adaptable, commercially minded and willing to take on responsibilities across multiple business functions. The position is suitable for someone who wants broad exposure to management, trading operations, sales, supplier management and business development and who is comfortable with rotational working arrangements.