Management Consulting Senior Manager
Welcome to Sendero. Welcome to How.
Few question why an enterprise should better serve customers, make their workforce more productive, or drive growth to new heights. Why can excite and inspire. But why is a reason, not a solution. To make progress and projects possible with tangible business impact, why needs solutions. Why needs how. How is the business we are in.
Sendero consultants improve operations, optimize technology, enhance customer experiences, and advance workforce productivity for our clients.
How do we do it? We see the big picture, know what to do about it, and plan for action. We’re accountable. We roll up our sleeves and get things done. We respect budgets and deadlines. That’s how we make change happen. For our clients and our community.
As a Senior Manager at Sendero, you’ll lead and develop managers and team members, oversee complex programs and all phases of delivery, partner with senior client stakeholders to shape and scale solutions, and drive the firm’s growth through business development, account expansion, and differentiated personal relevance.
Work arrangements are determined on a client and project basis and will likely vary over time depending on client needs. In general, expect to work a minimum of three days on-site per week with your team at the client or Sendero office.
WHAT YOU'LL DO
- Lead programs and oversee projects from inception to completion; understand client challenges and direct the implementation of solutions
- Shape solutions and develop business strategies to address complex client problems involving significant scale, depth, and breadth
- Facilitate meetings with key stakeholders and decision-makers to drive alignment, communicate progress, resolve issues, and build consensus
- Provide leadership and guidance to project managers, team leads, and analysts, ensuring successful delivery and exceptional client outcomes
- Build, develop, and mentor high-performing teams, including coaching managers and supporting talent development
- Drive account growth by identifying opportunities within existing and new client relationships
- Collaborate with senior leadership on business development activities, including proposals, solution development, and contract discussions
- Develop account leadership capabilities within teams and support long-term client growth strategies
- Cultivate and maintain strong relationships with current and prospective clients
- Assess team performance, provide coaching and feedback, and foster a culture of accountability and continuous improvement
- Recognize and communicate delivery, client, or organizational risks and proactively drive resolution
- Serve as a trusted advisor, enhancing professional expertise and industry relevance through client engagement
- Represent the organization professionally in client, industry, and community interactions
- Other duties as assigned
WHAT YOU'LL BRING
- 8+ years of management consulting work experience with 3+ years as a consulting manager
- Bachelor’s degree
- Experience leading large, complex client engagements and cross-functional teams
- Proven success building executive client relationships and supporting business growth
- Expertise in a relevant industry or functional area
- Strong leadership, project management, and team development skills
- Excellent relationship-building, facilitation, and negotiation abilities