Management - Manager Store II

Ready to start fresh?

The Store Manager will provide and communicate the strategic direction and vision for the store. The Store Manager will manage all facets of store operations and ensure operational excellence in retail merchandising, inventory management, employee engagement, and customer engagement and relations. The Store Manager will coach and develop the store team to provide superior customer service and shopping experiences achieved through execution of strategy, customized for the local market in an engaging working environment, while achieving budgeted financial results.

Here’s where you’ll have an impact:

People Leadership

Create a coaching and development culture for all store employees which embraces a passion for food

Oversee total store talent management including recruitment, succession planning, orientation, training, performance management, and compensation

Ensure the communication of operational requirements/ changes and store vision to total store

Customer Offering

Understand and respond to local market needs and competition

Ensure superior execution of the retail commercial program and provide feedback and recommendations to appropriate parties

Role model, coach, and reinforce customer service expectations daily for all staff

Ensure community presence by working with store management and community partners to host/ support community events

Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit

Execute winning conditions as required

Policy/ Regulatory Adherence

Ensure all applicable company policies and procedures are communicated and adhered

Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial

Participate with local store marketing to identify and capitalize on opportunities within store/ market

Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPI’s Provides direction and leadership for store where volume is $10M in annual sales or higher

Personal/ Professional Development

Thoroughly understand all relevant company programs and attend training as required

Maintain knowledge of current industry trends

Employee Engagement

Be known as the “employer of choice” by actively supporting an environment of employee engagement

Other Duties

Order equipment

Coordinate maintenance of store equipment and repairs

As requested by the company

What you bring to the table:

Above average oral and written communication skills

Full knowledge of retail operations and skills throughout the total store

Proficient use of the Microsoft Office Suite

Working knowledge of SAP

High School Diploma

Three to five years' experience as a Department Manager