Management & Technology Consulting Operations Manager

V2 Strategic Advisors is where velocity meets voltage - a boutique management and technology consulting firm that has spent 20+ years transforming media and advertising sales organizations. We're the firm that global and high-growth organizations call when they need more than a strategy deck - they need results.

Our edge? We offer a rare blend of management consulting, data, analytics, AI, and systems integration - all under one roof, powered by best-in-class platforms including Salesforce, Databricks, Snowflake, HubSpot, and leading AI platforms like Claude and Gemini. We understand the nuances of our clients' most complex challenges and deliver solutions that move the needle.

We're a lean, elite team of consultants, technical architects, and data experts who operate with the rigor of global management consulting and systems integration consultancies and the energy and agility of a startup. We approach every day with a sense of purpose to deliver with excellence, grow our capabilities, and find fulfillment in what we do. If that sounds like your kind of environment, keep reading.

The Opportunity

We're scaling our internal operations to match our growing market footprint, and we need a sharp, hands-on Management & Technology Consulting Operations Manager to own it.

This isn't a support role. You'll be a proactive, hands-on partner to our VP of Operations and our IT Manager, driving V2's internal operations end-to-end. That means owning core business processes and reporting, leading vendor and system renewals and product evaluations, supporting internal audits and annual policy updates, and driving key technology initiatives from penetration testing to agentic workflow development, all with a true consulting mindset. You'll operate across strategy and execution, equally comfortable improving how the business runs day-to-day and configuring a system at a keyboard.

You’ll leverage your experience in management and/or technology consulting to help innovate and streamline V2’s consulting operations. If you thrive at the intersection of operations, technology, and security - and you can drive initiatives forward with minimal oversight and sound judgment - let's talk.

Business operations & process improvement. Own and continuously improve the internal processes that keep V2 running smoothly, from operational workflows and cross-team handoffs to reporting cadences and resourcing. Identify bottlenecks and inefficiencies across the business, propose fixes, and drive them to completion. Support budget tracking and operational reporting that gives leadership visibility into how the firm is running.

Program & project leadership. Own project plans, timelines, and status reporting for key Operations & IT initiatives, keeping the VP and IT Manager informed without needing to be asked. Coordinate cross-functional dependencies and vendors, including penetration testing firms and platform vendors, to keep initiatives on schedule and on budget.

Security, risk & data governance. Manage the annual/ongoing penetration testing cycle: scoping, vendor coordination, and remediation tracking. Design and help implement a data retention policy across core systems, including Google Workspace, Salesforce, and Slack, balancing compliance, storage cost, and usability.

Systems & AI-enabled workflows. Build and iterate on agentic and AI-assisted workflows — using platforms like Claude and Gemini — to automate manual operations and IT tasks. Administer and optimize core platforms including Salesforce, Okta, 1Password, CrowdStrike, Asana, and Google Workspace, identifying and closing configuration or license-utilization gaps.

Strategic & advisory support. Bring an outside-in, consulting perspective to internal operations, flagging inefficiencies, proposing options, and recommending best practices rather than waiting to be told what to build. Partner directly with the VP of Operations and the IT Manager as a thought partner on tooling, process, and technology roadmap decisions.

Vendor, systems & compliance lifecycle management. Own the renewal calendar for core software and vendor contracts, ensuring timely review, negotiation, and decision-making well ahead of renewal dates. Lead product evaluations for new tools and platforms, running structured assessments, requirements, vendor comparisons, cost-benefit analysis, and rollout recommendations, to ensure V2 invests in the right technology. Support internal system audits, coordinating with stakeholders to assess controls, close gaps, and document findings. Drive the annual refresh of IT policies, keeping V2's governance, security, and usage policies current with the evolving tech and risk landscape.

Tactical operations & IT support. Provide day-to-day operational and IT support, access provisioning, ticket triage, and tool onboarding, to keep the team unblocked, without this becoming the majority of the role.

• Consulting experience and orientation. You understand the nuances of operations in consulting organizations, including resource planning, timesheets & utilization, program budgeting & milestones oversight, project-management-related IT systems, consulting talent development strategies, and other areas. You bring structured thinking, options, and recommendations to the table, not just execution.

• Operational rigor. You know how to design, document, and improve a process, and you have a track record of making a business run more smoothly, not just its tech stack.

• Project management discipline. You're comfortable running multiple initiatives in parallel, with clear prioritization, planning, and on-time delivery.

• Technical versatility. You can go deep enough into a platform to configure or troubleshoot it directly, not just talk about it in a slide.

• Security and governance fluency. Working knowledge of IT security and compliance fundamentals, penetration testing coordination, access management, and data retention/governance policy. You don't need to be a security engineer, but you need to be conversant enough to manage vendors and translate findings into action.

• Vendor and lifecycle management savvy. You can run a product evaluation from requirements to recommendations, proactively manage renewal timelines, and support audits and policy updates without letting anything slip through the cracks.

• Sound judgment. You know when to escalate, when to decide, and when to flag risk, especially around security and data.

• Clear communication. You translate technical detail into business language for leadership, and vice versa.

• Comfort with ambiguity. You thrive in a lean team where priorities shift, and role boundaries are fluid.

• Startup DNA. You've operated in a small, fast-moving team where the same person may set strategy and execute it — and you loved it.

• Hands-on platform experience. Experience configuring, administering, or optimizing enterprise SaaS platforms such as Salesforce, Okta, 1Password, CrowdStrike, Google Workspace, Gemini, Claude, or Asana is strongly preferred.

• AI-driven workflow experience. Experience supporting or building AI-driven / agentic workflows is a strong plus.

• 3–6+ years of experience in management and/or technology consulting operations.

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field; equivalent experience considered.

Because you won't find another firm doing exactly what we do, and you won't find another role like this one. You'll be close to the action, building something real, with people who care deeply about doing exceptional work. V2 was built on the idea that consulting could be done better. We're still proving it every day.

If you're ready to bring the voltage, we want to hear from you.