Management - Terminal Manager - Hyrum

Job Summary: The Terminal Manager is responsible for overseeing all daily operations at their assigned location. This position ensures efficient, safe, customer-focused terminal operations while managing personnel and resources, ensuring compliance with safety and regulatory requirements, and optimizing terminal performance to meet operational goals.
Supervisory Responsibilities:

Oversees the operation of the terminal and staff

Ensures assistant managers and supervisors manage their teams efficiently to achieve department and organizational goals

Recruits and interviews prospective employees and chooses the best applicant based on skills, knowledge, and abilities required for the job

Provides orientation and training for new employees

Completes performance evaluations that are timely and constructive

Communicates expectations, coaches for improvement and distributes discipline when necessary according to policy

Essential Job Functions:

Responsible for the oversight of all daily operations at their assigned terminal(s) including loading, and unloading, scheduling, equipment, and inventory management

Spearheads the development and implementation of innovative protocols aimed at enhancing operational efficiency, reducing downtime, and achieving service delivery objectives

Ensures strict adherence to safety regulations, environmental standards, and company policies

Develops and oversees the implementation of new procedures to increase efficiency, minimize downtime, and meet service delivery targets

Drives organizational culture and ensures that all staff members are functioning cohesively

Maintains strong customer relationships with plants, dairies, and vendors by maintaining open communication, addressing concerns, and resolving issues promptly

Uphold and enforce safety protocols, policies, and regulatory compliance standards within the terminal, prioritizing the well-being of staff and assets

Strategically allocates resources, including personnel, equipment, and materials, to meet operational requirements while prudently managing costs

Collaborates closely with the maintenance department to coordinate timely repairs and upkeep of equipment, vehicles, and facilities, ensuring uninterrupted and safe operations

Maintains accurate records, logs, and reports for the terminal including performance metrics and incidents, and generates regular reports for management and regulatory authorities

Actively fosters cohesion and alignment across all WDT locations, promoting a unified organizational culture and shared objectives

Collaborates with other management stakeholders and the HR department on hiring and termination decisions, ensuring alignment with organizational objectives and values

Develops and oversees the terminal budget, meticulously monitoring expenses to ensure fiscal responsibility in accordance with organizational goals

Works closely with the recruiting department to drive talent acquisition and retention initiatives, ensuring the terminal's staffing needs are met effectively

Monitors Key Performance Indicators (KPIs) diligently, identifying areas for enhancement and implementing strategies for continuous improvement

Remains abreast of industry standards and best practices, continuously updating knowledge and skills to drive operational excellence

Travel within designated region

Responsible for the collection of drug and alcohol screening tests and maintaining certification per regulations

Other duties as assigned

Qualifications:
Required:

High school diploma or equivalent

Valid Driver’s license in state of residency with acceptable driving record

Must be able to pass a pre-employment drug test and submit to the company random
drug and alcohol program

3+ years of leadership or operations experience

Proficiency in basic computer skills including Microsoft Office applications and Google Workspace

Ability to lead and influence others

Exceptional problem-solving skills and ability to manage multiple projects

Excellent written and verbal communication skills

Ability to work any schedule including nights, weekends, and holidays, and travel as needed

Flexibility and adaptability to handle changing operational demands and priorities

Preferred:

Bachelor’s degree in logistics, supply chain management, or related field.

Valid Class A Commercial Driver’s License (CDL) with tank endorsement from state of residence

Knowledge of DOT, FMCSA, and OSHA regulations

Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: Must possess mobility to work in an outdoor setting and in an office setting and use standard office equipment including a computer; operate a motor vehicle and to visit various locations; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is mostly a general laborer classification, standing in outdoor work areas and walking between terminals, maintenance shops, and Commercial Motor Vehicle (CMV) operating areas for long periods must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds.

Work Environment: The duties of this job are performed in an office environment, a CMV Terminal environment, and outdoors, thereby experiencing some minor to moderate level of noise due to office/CMV equipment. Must have a working knowledge of and physically utilize personal protective equipment (PPE) to limit or prevent occasional exposure to various severe climate conditions, lighting conditions, fumes, dust, odors, oil/grease, and gasses.

Western Dairy Transport provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.