Management Trainee
Summary
Management trainee role in a fast-casual restaurant chain, assisting managers with daily operations, staff training, and customer service in Singapore.
Job Description & Requirements
- Minimum 2 years experience in F&B industry with at least 1 year experience in F&B supervisory role
- Min N level
Company Overview
Eighteen Chefs is dedicated to providing quality, affordablefood freshly prepared with fast service. We support social reintegration byempowering youths and individuals with conviction backgrounds throughmeaningful employment in a safe, non-judgmental environment.
Job Summary
Assist Restaurant and Assistant Managers in supervisingdaily restaurant operations, managing team performance, training staff, andmaintaining high customer service standards aligned with company values.
Responsibilities
- Assist Managers in supervising daily restaurant operations to ensure efficiency and adherence to company standards
- Manage all service sections operationally to maintain smooth restaurant functions
- Inspect and verify maintenance and servicing of all restaurant equipment to ensure operational readiness
- Model and uphold high work ethics to inspire and guide service staff behavior and performance
- Ensure consistent delivery of excellent customer service and service quality throughout the restaurant
- Communicate effectively with customers to maintain high satisfaction levels and address their needs promptly
- Manage customer feedback and complaints by resolving issues appropriately and within company guidelines
- Support Managers in training, developing, and evaluating service staff to ensure competency in their respective service stations