Management Trainee (F&B operations/ Institutional Catering)

Job Summary

As a Management Trainee, you will undergo astructured training programme designed to equip you with the skills andknowledge required to manage internal operations (front line or back end). Thiscould be a 1–2-year duration where in the end, the trainee will be converted toa full-time staff.

Your responsibilities include:

• Learn all aspects of office or operations, including Front Line (Operations) or Back End (Office) roles.
• Deliver excellent customer service and ensure an exceptional experience.
• Assist in the daily operations of the business to ensure smooth and efficient service.
• Supervise and motivate service crew to achieve operational excellence.
• Ensure high standard of food quality, hygiene, cleanliness, and workplace safety standards are maintained at all times.
• Monitor inventory levels, stock ordering, and minimise food wastage.
• Handle customer feedback and resolve service issues professionally.
• Assist in manpower planning, staff scheduling, attendance monitoring, and training of team members.
• Monitor sales performance and support initiatives to achieve business targets.
• Learn cost control, labour productivity, and restaurant profitability management.
• Ensure compliance with the Company's Standard Operating Procedures (SOPs), food safety regulations, and workplace safety requirements.
• Prepare operational reports and perform administrative duties when required.
• Perform any other duties assigned by the Operations Manager or Management.

· Gain exposure to Procurement, Marketing, HR and Operations Administration.

· Work with management on business improvement initiatives and operational projects.

Requirements

• Diploma or Degree in any discipline (Hospitality, Business, or Food & Beverage Management is an advantage).
• Any candidates are welcome to apply.
• Candidates with relevant F&B experience are encouraged to apply.
• Passionate about customer service and the hospitality industry.
• Positive attitude with a willingness to learn.
• Strong communication and interpersonal skills.
• Good leadership potential and problem-solving skills.
• Willing to work shifts, weekends, and public holidays.
• Comfortable working in a fast-paced environment.