Manager Account Management
You lead, mentor, and coach account managers, provide strategic advice to enterprise merchants, support the global payments strategy, set revenue-focused goals, report performance to executives, recruit team members, and manage cross-functional initiatives and executive relationships.
Responsibilities
- Motivate team members
- Identify training needs
- Coach account managers on strategic account planning
- Coach account managers on contract negotiations
- Coach account managers on product roadmap discussions
- Coach account managers on executive engagement
- Create an inspiring team environment
- Provide strategic and consultative advice to enterprise merchants
- Influence the global payments strategy
- Set individual and team revenue goals
- Report performance and metrics at executive level
- Recruit new team members
- Lead cross-functional initiatives
- Build executive-level relationships
Requirements
- 3+ years of experience managing teams and building executive-level enterprise relationships
- 5+ years of experience in account management, business development, consulting, or a related field
- Enterprise payments or financial services experience is a plus
- Merchant-side experience is a plus
- Bachelor's degree
- Full professional proficiency in English
- Management skills
- Technical aptitude
- Negotiation