Manager, Account Management
You will build, mentor, and coach account managers, provide strategic advice to enterprise merchants, set revenue-growth goals, report on performance, recruit team members, and support strategic payments initiatives. You will also guide negotiations, product discussions, and executive engagement.
Responsibilities
- Motivate team members and identify training needs
- Coach account managers on strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
- Provide strategic and consultative advice on global payments strategy
- Set individual and team goals focused on revenue growth
- Report on performance and metrics at an executive level
- Create an open communication and feedback culture
- Recruit new team members
Requirements
- 5+ years of experience managing teams and building executive-level enterprise relationships
- 7+ years of experience in account management, business development, consulting, or a related field
- 3+ years of enterprise payments, financial services, or merchant-side experience is a plus
- Bachelor's degree
- Full professional proficiency in English
- Strong negotiation skills
- Strong management skills
- Technical aptitude