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Affinity Credit Union

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Manager, Advisory Services

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Description

Lead a team of advisors as a Manager of Advisory Services at our Watrous, Strasbourg, Nokomis, & Colonsay locations. You’ll coach talent that delivers exceptional service & professional advice to our personal, commercial & agricultural members. Fuel your passion for growing relationships at Affinity, where our hearts, business and profits live in Saskatchewan.
What you’ll do:

Manage all aspects of the advice centre under a regional staffing model
Use metrics, performance indicators and CRM (Customer Relationship Management) tools to deliver a seamless member experience
Collaborate across regions to champion a member-centric culture focusing on sales, service, advice-giving & operational excellence
Fulfill reporting requirements and recommend improvements relating to performance, capacity, and risk management

What you’ll get:

The support to grow in your career with opportunities to advance
A competitive salary plus bonuses for your hard work
A total rewards package with health & dental benefits, pension & health spending account
Vacation time, personal days off & a paid volunteer day to maintain a healthy life/work balance
A referral bonus when you scout great talent & they join our team

What you’ve got:

A post-secondary diploma or degree in a related field plus 7 years of related experience or an equivalent combination of education & experience
Advanced knowledge of advice centre operations & financial products & services
Ability to successfully build, empower & focus a team to achieve results

Apply

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