Manager - AI & Automation

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Oct 31, 2026 7 hr. ago

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G42 Manager - AI & Automation

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Overview:

The Manager - AI & Automation is responsible for leading the design, development, deployment, governance, and continuous improvement of AI and automation capabilities within a multi-customer Managed Security Service Provider, or MSSP, Security Operations Center.

The role combines technical leadership, security operations, AI engineering, service management, customer engagement, and people management. The manager will lead a multidisciplinary team responsible for developing and operating AI agents, agentic workflows, security automation, SOAR playbooks, detection engineering solutions, and AI-assisted incident response capabilities.

The role has two primary areas of focus:

AI for Security: Applying AI, agents, automation, orchestration, and machine learning to improve alert triage, investigation, threat hunting, detection engineering, incident response, reporting, and SOC efficiency.
Security for AI: Protecting AI applications, agents, models, retrieval systems, APIs, tools, data, and supporting infrastructure against misuse, unauthorized access, data leakage, prompt injection, excessive agency, model manipulation, and supply-chain risks.

The manager is accountable for ensuring that AI-enabled SOC capabilities are secure, reliable, explainable, auditable, cost-effective, tenant-aware, and governed through appropriate Human-in-the-Loop and Human-on-the-Loop controls.

Responsibilities:

AI and Automation Service Leadership

• Translate the AI and automation strategy into roadmaps, engineering backlogs, delivery plans, and measurable outcomes.
Manage the delivery and continuous improvement of AI agents, agentic workflows, integrations, SOAR playbooks, and security automation.
Prioritize initiatives based on security value, customer impact, operational risk, analyst effort, scalability, complexity, and cost.

Vendor-Agnostic Agent Engineering

Lead the architecture and hands-on development of enterprise-grade AI agents and agentic workflows for security operations.
Build agents from scratch using a vendor-agnostic approach, avoiding unnecessary dependency on a single model provider, cloud platform, orchestration product, or security vendor.
Design solutions that allow models, tools, data sources, prompts, and orchestration components to be replaced or upgraded with limited impact.
Apply abstraction layers, standard interfaces, structured outputs, reusable tools, model gateways, and portable integration patterns.
Evaluate and select agent development frameworks based on the use case, security requirements, maintainability, performance, licensing, and operational cost.
Develop agents using common frameworks such as Agno, LangChain, LangGraph, Google Agent Development Kit, OpenAI Agents SDK, and Mastra.
Guide the design of single-agent and multi-agent architectures for triage, enrichment, investigation, threat hunting, detection engineering, case management, reporting, and response recommendations.
Ensure agents preserve customer context, tenant boundaries, evidence traceability, and decision history.
Integrate agents with SIEM, SOAR, EDR/XDR, NDR, cloud security, identity, email security, threat intelligence, vulnerability management, ITSM, and collaboration platforms.

Secure Development and Production Operations

Establish secure development practices covering version control, peer review, automated testing, secrets management, CI/CD, staged deployment, change control, and rollback.
Define evaluation criteria for accuracy, groundedness, consistency, evidence quality, tool selection, action success, latency, resilience, security, and cost.
Ensure agents are tested against incomplete, ambiguous, conflicting, malicious, and customer-specific inputs.
Implement production safeguards such as execution boundaries, approval gates, rate limits, timeouts, circuit breakers, kill switches.

Qualifications:

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Manager - AI & Automation

Overview:

Responsibilities:

Qualifications:

Skills

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Description

Overview:

Responsibilities:

Qualifications:

Skills

See also