Manager- Architectural / Residential Sales

ABOUT BRICKWORKS SUPPLY

Brickworks Supply Center is a leading distributor of premium masonry and hardscape building materials, serving architects, builders, contractors, and homeowners across the Eastern and Midwestern United States. Headquartered in Palos Hills, Illinois, Brickworks Supply Center operates 27 company-owned store and showroom locations across nine states and Washington, D.C., that provide customers with access to a broad portfolio of high-quality products, expert guidance, and dependable service for projects of every scale.

As part of Brickworks North America, Brickworks Supply Center offers an extensive selection of clay brick, stone, pavers, outdoor living products, fireplaces, building materials, and masonry accessories sourced from Glen-Gery and other leading industry manufacturers. Through knowledgeable teams, well-stocked locations, and dedicated customer support, Brickworks Supply Center helps bring residential and commercial building visions to life—from concept and design through construction and completion.

Functions: The Manager, Architectural/Residential Sales is responsible for directing and coordinating sales efforts in the region to achieve established objectives. Also to expand market share through properly aligned sales/marketing strategies and achieve optimum profits compatible with business plan and company strategies. Accountable for providing guidance to Sales Representatives and analyzing/appraising the effectiveness of their operations. Ensure that the region’s sales efforts are aligned with company strategies and sales goals.

Duties and Responsibilities:

• Develop and maintain effective relationships with key accounts
• Direct sales staff in establishing customers, identifying new leads to increase sales, maintaining overall customer satisfaction and evaluating achievement of sales objectives
• Responsible for implementing and communicating sales strategies to sales staff in accordance with business plan and goals
• Analyze market trends and develop action plans, prepare sales and marketing activity reports, compile sales data and interpret significance
• Review orders, activity reports, expense reports and competitor’s activities
• Develop yearly budget and monitor budget against actual results; ensure the cost effectiveness of sales expenses
• Participate in the selection, development, and motivation of sales talent
• Promote and secure new business by exploring new product users and industries
• Provide personal and technical leadership that encourages direct reports to maintain high levels of ethical business practices that are responsive to the needs of consumers, employees, and the public
• Provide technical product information and assistance to customers, sales staff, and others
• Work closely with production/operations to monitor and ensure that product conforms to quality control parameters and is available in amounts to supply the product demand
• Develop and direct adherence to safety programs and procedures for all sales force
• Work closely with distributors and contractors to develop sales and marketing programs
• Develop relationships with vendors
• Presenting new products and design ideas to owners, architects, contractors and distributors in conjunction with sales representatives
• Participate in industry promotions, seminars, presentations (BIA, CSI, AIA, etc.)
• Ensure all customer complaints are processed through resolution in a timely and acceptable manner
• Coordinate periodic plant visits with customers, architects, engineers, etc.
• Monitor, review, and report on sales performance and develop plans to change, improve or terminate customer relationships
• Handle job protection requests for sales territory
• Track job intelligence through Salesforce.com
• Report on competitor activities within market area of responsibility and beyond if applicable
• Report on progress of selling goals and objectives as well as personal accomplishments
• Other duties as assigned

Qualifications and Capabilities:

• College degree with a minimum 5 years’ experience in sales of construction and/or building materials - preferably masonry products
• Supervisory/management experience preferred
• Hands on approach to problem solving regarding sales, service, and promotion
• Self-starter with a disciplined approach to working independently and utilizing resources to assist with accomplishing goals/objectives of the company
• Excellent written and verbal communication skills
• Must be detail-oriented and strive for continuous improvement
• Able to travel daily on a local basis and overnight on occasion (design studio, supply centers, plant visits, seminars, sales meetings, etc.)

This job description is not intended to be all-inclusive, and as such the employee will also be required to perform other reasonably related business duties as may be assigned by the Manager and/or other senior management personnel.

Equal Opportunity Employer