Manager - Assistant

Justus Property Management is a growing company focused on delivering quality affordable housing and strong community management. We are looking for motivated individuals who are ready to grow with us, take on new challenges, and contribute to our continued success.

SUMMARY OF JOB FUNCTION:

Responsible for assisting the Property Manager with the efficient day-to-day operation of the property, including leasing, resident relations, rent collection, compliance, administrative duties, and general office operations.

ASSISTANT PROPERTY MANAGER OBJECTIVES:

• Assist the Property Manager with the financial, administrative, and operational components of the property.
• Provide professional customer service to residents, applicants, vendors, visitors, and team members to support resident satisfaction and retention.
• Maintain an organized, professional, and efficient property management office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Included, but not limited to, the following job specifications contained herein.

• Responsible for adhering to all Fair Housing laws.
• Answer incoming telephone calls promptly and professionally, assist callers when appropriate, take accurate messages, and direct calls to the appropriate person.
• Provide professional and courteous customer service to residents, applicants, vendors, visitors, and employees, both in person and by telephone.
• Maintain general office organization, including files, records, correspondence, supplies, and property documentation.
• Assist with the implementation and enforcement of Justus Property Management’s policies and procedures.
• Report any unusual or extraordinary circumstances regarding residents or the property to the Property Manager immediately.
• Assist with property inspections, move-in and move-out processes, and coordination with maintenance staff as assigned.
• Perform other duties as assigned.