Manager / Assistant Manager / Senior Specialist, IT Infrastructure
Our client is a sizable firm that focuses in innovation and technology.
Manager / Assistant Manager, IT Infrastructure
Responsibilities:
- Ensure all systems are operating in a stable and effective environment to meet with all Services Level Agreement
- Perform regular upgrades and update for all software to ensure adequate support
- Implement technical projects to fulfil business requirements
- Study and provide recommendations from the operational point of view and assist configuration change with vendors
- Perform operation fault analysis and provide recommendations to avoid re-occurrence
- Update regularly on software and hardware inventory and maintain up-to-date system configuration
- Take problem ownership and follow up through problem escalation procedure for all critical problems
- Ensure day-to-day change requirements are implemented in a timely and professional manner
- Occasionally onsite support in Data Center installation of recovery is required
- Perform second-tier end-user support on network connectivity and server problem
- Degree holder in IT or related disciplines
- Minimum 6-8 years of relevant experiences. Commencing position will be commensurate with qualifications, relevant experience and competencies
- Certified in Linux and AWS is an advantage
- Experiences in Linux, AWS, Azure, Docker, VCS, vSphere, OpenShift and Kubernetes are an advantage
- Solid experience in network administration with Strong Knowledge in LAN/MAN/WAN/SD-WAN/Cloud Network Architecture (AWS & Azure), Micro-Segmentation Firewall, Router/Switch, Wireless LAN, VPN, IPS, WAF, SLB, Network Management, Performance Monitoring and Automation Tools
- Knowledge of ITIL and DevOps is an advantage
- Strong operational background in midrange platform
- Good communication and interpersonal skills
- Good command of written and spoken English & Chinese