Manager, Brand Food & Beverage Programs

Exceptional Hospitality Starts with You

This role is based at our corporate office in McLean, VA

This role offers the opportunity to play a key part in managing enterprise-level Full Service Brand F&B projects across the Americas. The work spans scalable development initiatives—such as new concepts and prototypes—as well as core programs including retail, breakfast, bars, and restaurants. As Manager, Full Service Brand F&B Programs, you will support the full service brand teams with a clear focus on strengthening and growing the Hilton portfolio. Reporting to the Senior Director of Full Service Brand F&B, you will contribute to initiatives such as our Future of Full Service programming.

What you'll do during a typical day:

• Create and rollout brand level F&B programming, guidance and best practices working directly with multiple stakeholders.
• Maintain beverage and retail programs, LTO's (limited time offers), and enhancements to core F&B programming.
• Provide feedback and guidance to both internal and hotel teams on brand requirements, food service plans, brand standards and waivers.
• Track effectiveness of program testing and rollouts using internal metrics and on-property research to develop Return on investment stories, business cases and cost models for rollout.
• Develop regular cadence of internal reporting and announcements, and develop strategy and tools to deploy and promote enterprise resources to hotels, owners, and internal audiences.

How you'll collaborate with others:

• Work directly within a matrixed organization, brand teams, brand F&B leads and hotel teams to develop programming and resources for our Full Service brands.

You'll take ownership of:

• Development of resources, collateral, program guides and communications for retail and beverage program limited time offers.
• Brand specific waiver responses and guidance for on property teams.

What It Takes to Make the Stay

You have these minimum qualifications:

• Five (5) years of professional work experience
• Two (2) years of work experience in project and team leadership, in hospitality or related consumer-facing product sector.
• Experience in hotel, cruise or restaurant F&B operations
• Hybrid Schedule in McLean, VA
• Travel up to 30%.

It would be useful if you have:

• Degree or academic study in Hotel Management, Culinary, Business Administration, Marketing/Branding, Analytics
• Experience with Adobe Creative Cloud / InDesign
• Familiarity with Food Service diagrams, blue prints or technical drawings